Ex-Members

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  • Question
  • Updated 6 years ago
  • Answered
We'd like to keep details of our ex-members in the system, but don't want to communicate with them on regular emails or have them available for selection. The way we have handled this is to not assign them to a sport.

Is there any way to create a report for people not assigned to a sport. At the moment, the choices are specific sports or ANY.

Thanks
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Lloyd Brammer

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Posted 7 years ago

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ClubBuzz, Admin

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Hi Lloyd

If you use the registrations module you can actually have lapsed members, these stay on the system but do not receive communications and are not available for selection. Registrations will initially email all members on your system asking them to register or click a link to lapse their membership.

If you need more info email support@clubbuzz.co.uk
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Kishor Shah

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Please advise what category the lapsed members group name as i have them as archived_section name with an archive email address.

Some of the archive members still have their correct email address on them so surely the email goes out to them also unless not selected.

Thanks
Kishor
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ClubBuzz, Admin

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Lapsed members are not in any category as such, they are simply "lapsed"

As a club you can then choose whether to delete them from your database or to move them to a new category such as archived.

Anyone you leave as lapsed in the system will not receive club communications

Hope that clarifies
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Matt Jenks

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Sarah on this point - what do you recommend for the member list in the member section. This currently show all members in a sport.

I presume Kishor's suggestion (to create a different sport) is the only way to exclude members from the member list?
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Luis Silva

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On the original request, I would agree that it would be good to be able to have in the filter NO SPORTS so that these "Ex-Members" can be identified. Also helps to identify any errors!

Adding a category adds to all the Subscriptions and as these are listed often in the order created, don't think this is the best solution. We have had to do this for now, but hope the above is implemented!