Forgotten Details

  • 1
  • Question
  • Updated 9 years ago
  • Answered
User unable to access account as details lost/forgotten

Is there a way you could add forgotten details, instead of just password?

Or how do I solve this this issue?
Photo of Tidworth Royals

Tidworth Royals

  • 12 Posts
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Posted 9 years ago

  • 1
Photo of ClubBuzz

ClubBuzz, Admin

  • 1404 Posts
  • 105 Reply Likes
All members have a unique email address, so as administrator just take a look at the member's details and let them know the email address they used - all they need is this email address when they try to sign in and this will then allow them to reset their password