Importing members and family groupings

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  • Updated 8 years ago
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Hi,
Have you provided the ability to set "Allow duplicate email" field when importing from CSV? I would like import all of our members, but expect issues when family's share the same email as unless you set that flag on a manual member add it isn't allowed.
Also, is there a way of grouping members as a family when they don't share the same email, is the only current way that they would have the same post address?
Thanks,
Alan
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Alan Davies

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Posted 8 years ago

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ClubBuzz, Admin

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Hi Alan

Unfortunately when you import members you can only import the head member, other family members do need to be added manually.

In terms of grouping members is this for communication purposes or financial purposes?

For communications then it is via email, for financial you can group members via the rebate group function so that any family discounts are applied plus the head member would take responsibility for payment