NEW: 2020 for ClubBuzz - our new website theme for ClubBuzz 2

  • 1
  • Idea
  • Updated 1 month ago
We'll be posting more about ClubBuzz 2 (our new version of ClubBuzz) over the next few days and weeks – but I'm really pleased that the team's been making some really great progress on it.

I'm delighted to show you all a demo version of our new theme. This is still very much a demo, and we're not finished yet - but it does give you a good flavour of our default theme for ClubBuzz 2.

Take a look here, and let me know what you think. Feedback at this stage is really important to us.

Thanks

Cellan

Photo of Cellan

Cellan, ClubBuzz

  • 49 Posts
  • 8 Reply Likes

Posted 10 months ago

  • 1
Photo of Mark

Mark

  • 14 Posts
  • 2 Reply Likes
Looks good overall. One comment on the team pages is that I'm personally not liking the published by and date at the top of the page. If it needs to be there I'd like at the bottom of the page or optional.

Is clubbuzz2 mandatory to move too or can you start as we are now? Also if we migrate to the new version, I take it we can't go back?

Look forward to finding out more
Photo of Cellan

Cellan, ClubBuzz

  • 49 Posts
  • 8 Reply Likes
Thanks Mark - I agree, we'll get that removed on the team pages and restrict it to news articles.

We're hoping to get ClubBuzz 2 into beta in early November. If a club wants to try the beta site, we can either run a beta site alongside your site, or migrate you over altogether. Once you're migrated over, you won't be able to move back.

We're hoping the final release will be done around Christmas. At that point, there'll be a period of a few months where you can choose to move over. Eventually of course it will be mandatory - but not until there's been a long period of tutorials, phone calls, and trialling.

Glad you're liking it overall!
Photo of Mark

Mark

  • 14 Posts
  • 2 Reply Likes
I'll need to run this by our committee but I'd personally be interested in knowing how we can run the both old and new concurrently together when you have the details of how this would work.
Photo of Cellan

Cellan, ClubBuzz

  • 49 Posts
  • 8 Reply Likes
No problem at all.

For example, if your ClubBuzz domain was 'yourclub.clubbuzz.co.uk', we might set up a 'beta.yourclub.clubbuzz.co.uk' so that you can test them both. 

The thing to consider is that making a change on your ClubBuzz 1 site wouldn't update your ClubBuzz 2 site while we were running them both alongside each other. 

The other main thing to consider is the financial side of ClubBuzz 2. The current plan is for the financial system's core to run on Wave accounting (waveapps.com). This would be built directly into ClubBuzz, and would let you be a lot more flexible in terms of charge dates etc.
Photo of Mark

Mark

  • 14 Posts
  • 2 Reply Likes
We're on the silver package so there wouldn't be any impact from the financial side.
We have a custom domain running over the top so they'd be no impact to 'yourclub.co.uk' and this would work as it does now? So then you'd have 'beta.yourclub.clubbuzz.co.uk' as you described above as the beta address.
Photo of Cellan

Cellan, ClubBuzz

  • 49 Posts
  • 8 Reply Likes
Hi Mark,

If you want to keep 'yourclub.co.uk' running on ClubBuzz 1, we can do that. We'll run beta.yourclub.clubbuzz.co.uk and beta.yourclub.co.uk on ClubBuzz 2 while you're trialling it.
Photo of Steve May

Steve May

  • 16 Posts
  • 3 Reply Likes
Hi Cellan, Clubbuzz 2 looks really nice, mobile responsive too I guess?

What are the plans for the registration back end, will this remain as it is, or do you plan to migrate this too, and therefore will all the data remain intact? After 2 years setting up, my registration secretary would come at me (and possibly you) with a very large stick if this was lost.
Photo of Cellan

Cellan, ClubBuzz

  • 49 Posts
  • 8 Reply Likes
Hi Steve - thankfully no sticks needed! The backend‘s look will change, but all of the data will just carry over as before.
Photo of Mark

Mark

  • 14 Posts
  • 2 Reply Likes
Hi Cellan
I've sent an email with my club's details as we'd like to trial the beta along side our existing website. Look forward to hearing the details on getting started with this.
Photo of Stephen Denman

Stephen Denman

  • 5 Posts
  • 0 Reply Likes
Hi Cellan
My personal opinion is that most people (at least at our club) use the website just for information - it has to be easy to access (eg the no more than 3 clicks rule)
That would be a top priority
If as part of that you can then include better stat reporting, etc , that would be wonderful
For an example of a club with an excellent amount of easily accessible data - check out Cambridge South HC https://cambridgesouthhockeyclub.co.uk/
(Edited)
Photo of Mark

Mark

  • 14 Posts
  • 2 Reply Likes
Hi Cellan
Any news on when the beta will be available for clubs to sign up to use?
Photo of Youth Under9

Youth Under9

  • 6 Posts
  • 2 Reply Likes
Hi Cellan

Any news when the new version will be launched? It would be great to get this off the mark considering its been 2 months since the last correspondence.
Photo of Steve May

Steve May

  • 16 Posts
  • 3 Reply Likes
I have posted on this site, sent an email to support and posted on social media, no reply to anything, Very Worrying!
Photo of Youth Under9

Youth Under9

  • 6 Posts
  • 2 Reply Likes
Hi Steve

It appears the forum is also used very little? We have only just joined as a cricket Club in Huntingdon. We were sold by the investment in the new Beta site etc. But it does appear to be dragging out. Lets hope a little bit of chat may generate some interest on hers for admin to respond.
Photo of Steve May

Steve May

  • 16 Posts
  • 3 Reply Likes
Agree, We have been running the system for a couple of years now, and have been generally pleased, but when we have all our eggs in one basket so to speak the companies silence does make us nervous. It was such a huge task to get our club up and running, we would not be too keen to migrate away, but with no communication or updates from Clubbuzz, we may have to keep our eyes open for an alternative solution.
Photo of ClubBuzz

ClubBuzz, Admin

  • 1440 Posts
  • 108 Reply Likes
Morning all,
Apologies for the confusion caused by a poorly worded post.

For issues in the current version of ClubBuzz, please do continue to use this forum. Support in the new version of ClubBuzz is handled by the website itself. (see attached screenshot, this would be under the <Account> tab. Eventually of course once everyone has migrated over to ClubBuzz 2, this forum will become redundant. We'll export the posts to keep them, but the forum itself will close.



We've been transferring more clubs over to ClubBuzz 2, but this takes time. We're adding more every week. As you can imagine it's a much bigger job to transfer a club over from the old version that it is to simply create a new club. However, here's a few of the sites set up, and we'll have more on by the end of the week:

Team Bath
World Class Players
Midland Region Hockey Association (albeit webmaster hasn't completed the site yet)
World Masters Hockey World Cup 2020 (Nottingham)
Beeston Hockey Club

As always, if you need to contact us drop us an email on support@clubbuzz.co.uk.
Photo of Steve May

Steve May

  • 16 Posts
  • 3 Reply Likes
Thank you for the update, please keep them coming, no matter how small, keeping clubs in the loop gives reassurance that the system is being looked after and our member's data is safe.
Photo of Brian Mobberley

Brian Mobberley

  • 18 Posts
  • 0 Reply Likes
Not in favour of a massive change especially I imaging those club volunteers who need to spend a lot of time using a system & becoming familiar with it.  Regards,
Brian M.
Photo of ClubBuzz

ClubBuzz, Admin

  • 1440 Posts
  • 108 Reply Likes
Thanks Brian, completely appreciate that. It's why we're keeping as much of it familiar as we can. For example, the menus are called the same, and we've just simplified it where possible.
Photo of Brian Mobberley

Brian Mobberley

  • 18 Posts
  • 0 Reply Likes
Are there still many levels of 'Permissions'  (access levels)?
it took me a while to realise i never had the permissions I really needed to run a team!! I also asked our webmaster to make <School attended> entry compulsory for U18's (as it can be important to us) but seems unable to achieve that.
Photo of Valerie

Valerie

  • 17 Posts
  • 0 Reply Likes
Hi Cellan/ Team, I haven't received any reply for ages to my numerous emails. Can you get in touch ASAP to give me a day when our site will migrate to Clubuzz 2? As I mentioned before, we have a huge marketing campaign coming up but it can only work fully if we have upgraded our website on WordPress by then. I though it was all supposed to be done and dusted at the end of January? :(
Photo of ClubBuzz

ClubBuzz, Admin

  • 1440 Posts
  • 108 Reply Likes
Hi Valerie,

The site need to be activated. You should have had an email from mail@clubbuzz.co.uk, the sender name will be ClubBuzz, and the subject was "Valerie, your ClubBuzz 2 site is ready and you need to complete sign up!"

Can you c heck your junk mail?
Photo of Valerie

Valerie

  • 17 Posts
  • 0 Reply Likes
Hi just checked and I haven't received it I'm afraid. Can you resend it Asap pls. To be safe, pls copy my work email too: valerie@weareindaba.com.
Photo of ClubBuzz

ClubBuzz, Admin

  • 1440 Posts
  • 108 Reply Likes
No problem at all. I'll add your work address on as a secondary contact.
Photo of Steve May

Steve May

  • 16 Posts
  • 3 Reply Likes
Hi, have all accounts been upgraded or just a few?
Photo of Valerie

Valerie

  • 17 Posts
  • 0 Reply Likes
Okay, thanks. When will you resend the email? I am waiting and ready.
Photo of ClubBuzz

ClubBuzz, Admin

  • 1440 Posts
  • 108 Reply Likes
@Steve - we're hoping to have all the accounts that signed up for betas done in the next 10 wd. 

@Valerie - the site 'resends' are queued in the same way that the existing ClubBuzz sites are, so it'll be some time this afternoon.
Photo of Valerie

Valerie

  • 17 Posts
  • 0 Reply Likes
Okay, thank you. :)
Photo of Steve May

Steve May

  • 16 Posts
  • 3 Reply Likes
Thanks, Not sure if I signed up, but please add us to your list, Alresford Town Youth FC
(Edited)
Photo of Valerie

Valerie

  • 17 Posts
  • 0 Reply Likes
Hi Cellan/Team, nothing has come through yet! :(
Photo of ClubBuzz

ClubBuzz, Admin

  • 1440 Posts
  • 108 Reply Likes
Hmm, ok that's odd as the site is definitely in a 'pending' state.

We'll take a look at this over the weekend. Thanks for bearing with us, obviously good to get these bugs ironed out now! (but activation is a new one for this)
Photo of Valerie

Valerie

  • 17 Posts
  • 0 Reply Likes
Okay. Please let me know ASAP. What emails do you have stored for us at Leverstock Green Tennis Club? PM me your answer is possible.
(Edited)
Photo of Valerie

Valerie

  • 17 Posts
  • 0 Reply Likes
Hi Cellan/Team, any progress on this? Can you maybe forward the email to yourselves so that you can then forward it to me if the system doesn't send it directly to me? Thanks.
Photo of ClubBuzz

ClubBuzz, Admin

  • 1440 Posts
  • 108 Reply Likes
Hi Valerie,

We've narrowed down the issue, so we're sorting now. In short, we've created all of the other testing sites by making a manual entry into the database. As we're also testing the automated site creation (like on www.clubbuzz.co.uk/signup), we've found an issue in the automated notifications. 
We're sorting that now and we should have that done soon :)

I'll drop you an email with an update in any case

Thanks again

Cellan
Photo of Valerie

Valerie

  • 17 Posts
  • 0 Reply Likes
Great, thank you!
Photo of Valerie

Valerie

  • 17 Posts
  • 0 Reply Likes
Hi Cellan, I still haven't received anything. Any news on that? Now would be a perfect time for me to work on this...
Photo of ClubBuzz

ClubBuzz, Admin

  • 1440 Posts
  • 108 Reply Likes
Hi Valerie – you should have an email from mail@clubbuzz.co.uk to activate the site. Let me know if there's any issues.
Photo of Valerie

Valerie

  • 17 Posts
  • 0 Reply Likes
Hi Cellan, thank you. I received the link yesterday and followed it to activate the site. What happens next? Will I receive another link in order to be able to see/edit the new website? 
Photo of Valerie

Valerie

  • 17 Posts
  • 0 Reply Likes
Hi Cellan, me again. can you let me know how I can access the site now that I have activated it? 
Photo of Scott

Scott

  • 1 Post
  • 0 Reply Likes
Hi
Any chance I can get a demo site of clubbuzz2, very interested in the new look and seeing options as keen to move to it if it fits our clubs needs?
Photo of Valerie

Valerie

  • 17 Posts
  • 0 Reply Likes
Hi Cellan, I didn't get a reply to my messages from 2 and 3 weeks ago. I activated the Beta site for my Club so can you please let me know how to now accessmy site??
Photo of Heber Team Bath Buccs HC

Heber Team Bath Buccs HC

  • 13 Posts
  • 4 Reply Likes
Cellan, Clubbuzz team - please could we get an update on logging onto to our Beta site. I know its set up ready to go but we've not heard anything for weeks.  Thanks
Photo of SparsholtCricketClub

SparsholtCricketClub

  • 26 Posts
  • 2 Reply Likes
we applied to be part of the beta demo but never received anything - we are now looking at moving away purely because nothing has changed and we have found a provider that would work better for us in terms of integration with England Cricket Board systems.
Photo of Heber Team Bath Buccs HC

Heber Team Bath Buccs HC

  • 13 Posts
  • 4 Reply Likes
Were now on the beta and the website looks fantastic - light years ahead.  But a way to go to get it up and running.
Photo of Chris Nightingale

Chris Nightingale

  • 54 Posts
  • 2 Reply Likes
Any beta sites we can look at from the Teams who applied above? Team Bath Buccs, what is your beta url?
Photo of Valerie

Valerie

  • 17 Posts
  • 0 Reply Likes
@Heber Team Bath Buccs HC - How did you get Cellan to reply to you? I haven't heard back from him for 3 months, after I clicked on the link to activate the Beta site as requested. And NOTHING since then. I haven't got a clue on how to access that new Beta website. SO frustrating. 
@Cellan and Team - can you please reply?
Photo of Stephen Denman

Stephen Denman

  • 5 Posts
  • 0 Reply Likes
+1 @Valerie - since Cellan took over the support and replies has completely disappeared, and is making me seriously consider options
Photo of Valerie

Valerie

  • 17 Posts
  • 0 Reply Likes
Hi Stephen, :( It is so frustrating and such a shame. I have been trying to find a phone number for the Clubbuzz team to no avail. 
Photo of ClubBuzz

ClubBuzz, Admin

  • 1440 Posts
  • 108 Reply Likes
Hi all, as you can appreciate we invited a number of clubs to be part of the beta / development, but an overwhelming amount of clubs applied for the beta. 

We have to deal with the bugs and features as they occur in the new platform, so we have to primarily target this testing with clubs which use the feature in question. For example, where we were testing the new SMS platform, we had to prioritise sites for clubs that regularly use SMS notifications in match selection.

While this has meant that some clubs haven't been able to be admitted to the beta, they do remain on the list for it, and will be prioritised for final release.

We do keep track of bug reports / feature requests for the beta sites - but we do have to prioritise support requests on the live platform. 

@Stephen - the last request we have to the support inbox (on a Tues) was regarding the password strength field, but we couldn't replicate this on the change password section and came back on the Friday. I'll email you direct
Photo of ClubBuzz

ClubBuzz, Admin

  • 1440 Posts
  • 108 Reply Likes
@Chris – beta site for Bath is https://beta.teambathbuccaneers.co.uk
Photo of Valerie

Valerie

  • 17 Posts
  • 0 Reply Likes
Hi @Clubbuzz Admin - You sent me the following message 3 months ago: Hi Valerie – you should have an email from mail@clubbuzz.co.uk to activate the site. Let me know if there's any issues.
I did activate it then so why have I still not got access to the Beta site after 3 months?
Photo of ClubBuzz

ClubBuzz, Admin

  • 1440 Posts
  • 108 Reply Likes
Hi Valerie - you're right you did, but this site in particular was also to test the payments, so was dependent on GoCardless. 
The account is under the club admin email, which will have had an email from GoCardless (these have a red banner at the top saying This email was sent from our Sandbox (testing) environment.). This will have had an invitation in the email.

(Of course, on final release, your existing payment accounts will just pull over with no action needed, but this is so we can test the payments)

This lets us test payments using GoCardless's 'test' environment to simulate payments. 

In any event, the site URL is: https://leverstock-beta.clubbuzz2.co.uk/. I'll look into the GoCardless invitation and get some logins over
Photo of Valerie

Valerie

  • 17 Posts
  • 0 Reply Likes
Okay, thank you. I clicked on the link and this is the page I got... (see attachment).

Photo of Chris Nightingale

Chris Nightingale

  • 54 Posts
  • 2 Reply Likes
Thanks for the beta link, but I was expecting to see a near complete site for Bath, but it looks like the original demo and only a logo change.. 

Photo of ClubBuzz

ClubBuzz, Admin

  • 1440 Posts
  • 108 Reply Likes
Thanks Chris – the original demo is the "template" like when a club signs up a new ClubBuzz account. Clubs can customise however they need - some will want to customise more than other.

The following have made more changes and are running live versions to manage membership and take payments: (these are the original sites we've developed and have repeatedly reset during development / testing)

www.beestonhockeyclub.com (but using their own theme rather than the included one)
www.worldclass.hockey (using the ClubBuzz theme and using for coaching camp bookings - but suspended due to Covid)
www.nottinghamhockeycentre.com
Photo of Valerie

Valerie

  • 17 Posts
  • 0 Reply Likes
Hi again, when will you be able to send these logins over for my site?
Photo of ClubBuzz

ClubBuzz, Admin

  • 1440 Posts
  • 108 Reply Likes
Hi Valerie – we've sent these over. 

The site URL is https://leverstock-beta.clubbuzz2.co.uk. (the site may reset while we're finishing off features, but it'll let you play around with it)