Redirected you too many times.

  • 1
  • Problem
  • Updated 10 months ago
The browser will not allow access to the site, cleared all cookies, but still, not working, is this a time issue? or am I missing the point? Also nominating a new security question seems to change the super users and not the member you wish to change?
Photo of Steve May

Steve May

  • 6 Posts
  • 1 Reply Like

Posted 10 months ago

  • 1
Photo of Sarah

Sarah, Admin

  • 1389 Posts
  • 103 Reply Likes
Steve I have accessed your site and there is no issue that I can see with redirect can you clear your cache?


In terms of new security question if you want to change a member's security question go to their profile and make the change there
Photo of Steve May

Steve May

  • 6 Posts
  • 1 Reply Like
Thanks Sarah, I can log in, but Claire (administrator) cannot? Seems to be a result of not answering the security question correctly, as when we changed the members last week (previous posts re security question), it also changed Claire's hence she was answering incorrectly.

All cache, cookies etc cleared on chrome and explorer, but this is the result on attempting to log in :

There were too many redirections.

Error Code: INET_E_REDIRECT_FAILED

from this url - /admin/user/ask_security_question

the fault even occurs when using another device, so could her log in have been corrupted, due to the number of attempts?

(Edited)
Photo of Sarah

Sarah, Admin

  • 1389 Posts
  • 103 Reply Likes
I will email you to get the details of Claire's login