Reminder of username

  • 2
  • Idea
  • Updated 4 years ago
If a member forgets their login username, this can be advised via the login screen option 'Reset your password"

Why does this not say "Forgotten your password or username?" as the password link then offers the option to be reminded of their username (even if a new password has to be issued for that process)? Or put a"Reminder of username" link on the login screen as an option too.

People do not think to use a "Forgot your password" option when they have forgotten a username
Photo of Steven Lewis

Steven Lewis

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Posted 5 years ago

  • 2
Photo of Harborough Hockey

Harborough Hockey

  • 10 Posts
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We've had this issue too. We've had to email members the link to the page where they can retrieve/change their username when this should be easy for them to resolve by themselves.
Photo of Kenneth Jones

Kenneth Jones

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Seems like a sensible change to me