When editing the member form, how do I make custom fields mandatory?

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I'd like to create some custom fields in our member form but also make them mandatory to answer (and therefore having the * next to that field) - is this possible?
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Matt Jenks

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Posted 5 years ago

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Sarah, Admin

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Hi Matt

We don't offer the capacity to make fields compulsory, partly because of the data protection issue with only holding absolutely necessary data for members. There is a report for custom fields where you will be able to see any missing data and chase members manually to complete - report is in member reports and is called member custom attributes
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Sarah, Admin

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CUSTOM FIELDS in the membership form have been improved to:

1.        Allow you to make a field mandatory

2.       Allow you to add a list of options for the member to select from

This new feature is as a result of a number of club led requests and we believe adds real value to your sites.

So for example you can now collect important information like permission for photographs to be used or consent to club terms and conditions or helpful information (which may be set as non-mandatory) such as area you work in, school you attend etc.

To use this feature simply add as many custom fields as required and they will appear in the same order on the members profile page.  The options for you to complete are as follows:

Field Label – what the member sees and is used in your custom attributes report

Description – helps the member better understand the data you are collect and why it is needed

Mandatory – if you want to make this mandatory please check this box, please consider GDPR implications of collecting data to ensure it is necessary and used as you state. Once those boxes are completed for the first custom field click save custom fields. Then you are presented with “choices”.

Complete choices – if you want the member to select from a drop down then please add in all your choices here and save again.  Remember if a field is only applicable to adults or junior put a “not applicable” option in.

Complete this for each of the custom fields you wish to capture.

There is a report in member reports which allows you to see all these fields in a downloadable format (member custom attributes).