Selection mails recording incorrect responses
A number of teams / individuals from the club are reporting that they have accepted / rejected matches, but clubbuzz isnt recording the r...
Conversations
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Captcha problems
People trying to make a membership enquiry on our website are having problems getting past the Captcha validation screen. Does anyone kn...
[Resolved] Selection notifications slow to send and/or not updating
Hi all – Just to let you know, a few of our clubs' selection notifications are very slow to send at the moment (a very small minority ar...
Issues with selection emails
We regularly seem to have delays with selection emails (pretty much every week) so I was wondering whether anyone else also experiences t...
HTTPS links not supported in "competition" pages
When you put an HTTPS url in a competition table/general/results field it won't accept HTTPS and complainsThis is just a bit of a PITA as...
Junior statements aren't being generated
I have asked via email several times for support with this, but I have found that Clubbuzz support is enthusiastic for the first 3-4 emai...
Event date merge tag bug in match selection email
In the match selection email - there is a bug where the {{event date}} merge tag isn't rendering the actual event date. It just reads {{e...
Unable to upload any pictures
I have comeback from holiday to continue to set-up our new website and can't upload any pictures. I have done this a few weeks ago befor...
Generated report showing data that doesn't appear on user's profile
I've generated the Members list report and it is showing data that doesn't exist on the user's profile. The specific data that appears on...
Some members aren't receiving emails.
Some of our players aren't receiving emails, which is causing problems with collecting subscription fees due to members not getting state...
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slide show
When we have multiple pages in the Photo Gallery the Slide Show option only shows photos on the current page.
When a parent registers a child aged 7 as a member, how do they choose which membership category do they fall in ? e.g U10 opposed to Adult
Junior member on registration is assigned Adult membership category opposed to U10's, despite having entered their DOB and having set Jun...
System emails - reply to:
Is it possible to have the default 'reply to:' address for all emails to be the address of the actual sender rather than 'no-reply@clubbu...
Please register field - email field not mandatory causing issues
When a player is accepted as a member and is then invited to register, the email field is not mandatory. However, if the potential member...
Clicking "edit document" doesn't do anything
If you go into Documents and click one of the listed documents, there is a button (bottom right) saying "Edit document". When clicked, it...
Showing all member accounts - total paid versus total owed (for given season)
ClubBuzz is really helping us reduce the administration needed on subs, and the DD is great. However we always have lots of players who a...
Year End Adjustment
I have made year end adjustments that effected the bank balance and petty cash balance but after closing off the year this has not been c...
Stripe postings are incorrect
Hi, I have found the GoCardless and Stripe online payments very helpful when managing the membership fees, they have saved me a lot of t...
Can't delete member - inconsistency
Club Buzz is showing a zero balance- but when I do atransaction report - it shows a balance of -35.07There appears to be a duplicate tran...
Unable to delete members and membership groups
I'm unable to delete a member from our membership list. If I choose 'Delete Member' whilst editing the member, I get the confirmation bo...
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