Won't load photos

  • Problem
  • Updated 3 years ago
  • Solved
Won't load photos from photo library. App keeps crashing. Worthless like this. It worked fine before. Stopped working about one week ago.
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rtrevin5

  • 1 Post
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  • Annoyed.

Posted 3 years ago

  • 1
Photo of Hendrik K.

Hendrik K., Official Rep

  • 538 Posts
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Hi,
please take a look at this thread:
https://getsatisfaction.com/colorspla...

It would be great if you could answer the questions in my post there. It would help us figure out what exactly is going on and hopefully we could find a way for users like yourself to fix this issue.
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Hendrik K., Official Rep

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It seems we have a workaround that hopefully fixes this crash.
It'd be great if you could test it and let us know if it fixes the problem in your case.
Please get in touch at support@pocketpixels.com and we'll get you set up with a beta version that includes the fix.
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Hendrik K., Official Rep

  • 538 Posts
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An updated version of Color Splash for iPad (version 1.8.3) has just been released on the App Store. It should hopefully fix the crash you have been experiencing. If the app is still crashing for you even after this update please let us know.