Is this app obsolete? Doesn't work properly, no support... what's happening?

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  • Updated 5 years ago
I bought three licenses for Timepost about four months ago, in fact you can still buy the app online, but it doesn't work anymore - and to be clear - by work I mean update my Basecamp and Freshbooks projects.

Looks like some of these issues were highlighted here nearly a year ago. But there's been no movement.

What's the story? Have I wasted the best part of $100? And if so, why's the damn thing still for sale??
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Gerard Keohane

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  • pissed off.

Posted 5 years ago

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Gnash Britches

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Hey Gerard. In answer to your question: yes, you have wasted the best part of $100.

I bought 7 licenses!
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Gerard Keohane

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Yeah - I sent the guy an email but didn't hear anything back.

Coming from a web app dev background it seems so strange to see a viable piece of software die when people are clearly buying it and it could be the best in class if it did what it said on the tin.

It seems like such a clear win - I don't get it.

Is there anybody in the Mac software building community who could just pretty much copy this thing and sell and support it??
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John

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It is indeed strange that TimePost has died. But reading between the lines, Mark didn't seem to be that motivated to continue working on it.

It's one thing to stop developing your software. But at Mark should have the common courtesy to take down the page where he's selling TimePost for real money. It's outrageous that he's still selling software that doesn't work and people are buying it in good faith and wasting their hard earned money.

I'd normally give someone the benefit of the doubt and suggest they might be ill or in trouble, but Mark hasn't disappeared from the internet. In fact, he posted to Twitter just before Christmas

http://twitter.com/davisml

he has a LinkedIn page where he's very vocal about his achievements

http://ca.linkedin.com/in/colovo

and he's even renewed the domain in the last few months. It's all a clear indicator that he's fully aware what he's doing, which is essentially scamming people.

I'm developing my own time tracker for the Mac and I'm going to be offering Colovo customers/victims a significant discount when I finally release a Beta.

Unfortunately, my time tracker will be pretty immature being version 1 and it won't be able to post to BaseCamp or FreshBooks for a while, although this functionality is high on my list of priorities for the app.

If you want to check out a video and sign up for the Beta, go to http://lapsusapp.co.uk

All I can do for now is sympathise and suggest you find a way of getting in contact with some higher power to try and bring some justice into the situation. I wish I could do more.
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Gerard Keohane

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Hi John,

I had a look at your app yesterday and it looks good - but for me integration isn't a nice-to-have... hooking it into Basecamp, Freshbooks, etc is an essential.

In any case I've signed up for your Beta and look forward to trying our time tracker out - best of luck with the work.

Ger
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John

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Ger

Thanks for signing up. My focus initially is to nail the basic problem in a usable elegant way. But this is just the start.

After this, the very next thing I'll be doing is integration. I too treat this as an essential, but the nature of the solution I'm trying to provide is that if the basic intelligence of the app doesn't work, sending this inaccurate data to other apps will be totally useless.

The core functionality is really important to nail before going onto other stuff.

But as soon as that core stuff is done so that it's a pleasure to use, the integration issues are really big on my radar. I want to provide a supremely slick integration too - it'll send approved time data in the background without you needing to do it manually.

My point? Integration is *essential* to my vision for Lapsus. It's a first class citizen. It'll take a while to do, though. So please be patient!
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thoughtnozzle

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John--

I also signed up for the beta, although I'm pretty skeptical about trusting an app that monitors my actions. I'm afraid the accuracy would be iffy. Is it possible that you'll be including a manual option, so that we can start and stop a timer?

And I'd love to be patient, but I'm in need of a solution to replace Timepost right now... :/ Maybe your solution will eventually be mature enough to handle my needs (one-man creative shop).
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John

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Thoughtnozzle

Thanks for your response and for your interest. I *totally* understand and appreciate your skepticism. And your fear that the accuracy would be iffy is also totally understandable.

Here are the questions as I see it with regard to accuracy.

1. Tracking what I'm doing

What if Lapsus stops tracking? Can it really capture absolutely all documents and apps that I'm using?

2. Project Assignment

How could Lapsus possibly know what project to assign everything to? Surely it'll inaccurately assign times, thus making it totally useless?

This is obviously a huge, huge concern for me. At first I'll be comparing the accuracy to that of a manual process. My first goal is to make it more accurate than starting/stopping timers manually. However, after this I'll be pushing for even greater accuracy.

How do I plan to do this? Well, as you may have seen on the video, there will be a very strong component of you reviewing your times and making any corrections.

Even from one day of times, that could be potentially an awful lot of clicks - one thing I've realised already is that there's a scary amount of data collected in just one day.

But I think I've developed some algorithms and UI that makes the correction process relatively painless.

But the real key is how it uses these corrections to improve accuracy. The idea is that it'll "learn" what words you use in Google searches for any project etc.

It's also worth putting a huge caveat in there that initially it'll be tuned to work for Ruby on Rails developers and will be tuned for this workflow, so as a graphic designer, it probably won't be particularly suitable in the early days.

As the product matures and starts to be accurate for the workflows of my initial target market, I'll be expanding into Web Developers in general and Web Designers, then finally Graphic Designers and "everyone else"!

I've thought how this could work for the last year pretty solidly and unless I'm a total dolt, I've got faith that I'll eventually reach some kind of decent accuracy for ROR developers out of the box - my goal is 80% accuracy within a month.

In terms of start/stop timers, I really dislike them and they are contradictory to what I'm trying to do. So no, I won't be providing them in Lapsus. However, there will be a status menu bar which will show what Lapsus thinks you're working on right now. You'll be able to say "No! Bad Lapsus! I'm working on this!" and it'll encorporate this data into the learning algorithms.

Anyway, thanks again for the response and rest assured that I realise it's pretty much the most important aspect of the product to get right.
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thoughtnozzle

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Hi, John...

Thanks for the thoughtful reply.

I see your project as extremely ambitious, although doable -- for a broader market -- in a long-term timeframe. It's the kind of thing that some operating systems and apps have been trying to do for some time... the near-AI learning thing. Lots of rules to set up. You've got a big job to do.

In the meantime, I may have to resort to using the tiny Harvest timer widget for some time... but I'm also lobbying the Toggl folks -- also here on GS -- to add support for Harvest.

All of you providing this kind of service are on the bleeding edge of the cloud-based-services world, and I don't envy you-- since us consumers seem to be a really impatient bunch nowadays. We can have crazy-high expectations. Comes from reading too many tech blogs and attending too many trade shows. :)

Thanks again...

...Bob
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Gerard Keohane

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Ditto on Bob's comments - you've done some very deep thinking on this - and I like what I see John - just wish I could try it out right now :)
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John

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@Bob

I've always liked ambitious projects - I want to make software that vastly improves how people interact with computers. I do indeed have a big job to do. The big question is can I get to some kind of algorithm that is really basic, only works for a small number of people but provides value? Or put it another way, can I get something out there in the next few months that's useful?

The answer to that is unclear right now, but as I say I've thought long and hard about the best way of doing this, so we'll soon see if I'm right...

@gerardkeohane

Me too. I wish I could try it out now as well! I've wanted an app like this for 6 years now, so it's been on my wishlist for a very long time. I'm so impatient to get something done that's usable. Right now it's still just at the stage of capturing raw data about what you're doing, so there's no project assignment yet. I'll be building on this basic stuff in the coming months with a view to having something in basic Beta by May, hopefully. We'll see. Watch this space!

Thanks for your comments.
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Something Interesting

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We have experienced similar problems with TimePost which has led us to develop our app available for the Mac and Basecamp only.

We are currently looking for Beta testers and didn't know if anyone here could help us?

Please take a look at http://trackrecordapp.com

I know this is a shameless plug, but as there were 6 of us using TimePost when it stopped working we were left with no other option.

Steve
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Aaron Gustafson

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I'd be interested in beta testing. You should be able to discern my email from the fact that my name is Aaron and my website is easy-designs.net ;-)
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Ellbo

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Anyone interested in selling their license? I know this app is unsupported now but it does do the things I need it to