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I’m tired of dealing with this.

can not send email only receive it

I am receiving a error "outlook cannot connect to your outgoing SMTP email server sending reported error (0x80042109)" when I am sending email. I am able to receive emails. I called Comcast and was told it was a network virus. If this is so what can I do to get rid of this virus. The Comcast employee would not help me at all. He told me to call my computer manufacturer since I use AVG Free as my Antivirus program. I have looked it up on the computer and this seems to be a problem with quite a few people but I don't see a solution anywhere. I would really love some help.
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