how do i attach a picture to email

  • 5
  • Question
  • Updated 5 years ago
i cannot attach a picture to comcast email or even copy and paste it into the body. Why not?
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  • frustrated

Posted 9 years ago

  • 5
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ComcastCares1, Employee

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I am not sure why you are having difficulties in attaching a photo to your email. The problem might be caused by a program you are using.

By simply follow the link below, you can find helpful information regarding this issue from out Help section on

If you need further assistance, please send us an email with the phone number on the account and your best contact number to the email provided below. We will be happy to assist further.

Mark C.
Comcast Corp.
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Eric Suesz

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Are you using Comcast's online e-mail feature, or is this an e-mail program on your computer?
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I don't have that option on my comcast email page, what gives!
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ComcastMelissa, Employee

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Hi! Thanks for reaching out to us. If you are using SmartZone, you can attach pictures following the instructions on the link below:

If this does not help, you can visit our FAQ's at Type in your search and you will be directed.

If you still need assistance, feel free to contact our team at

Kind Regards,
Melissa Mendoza
Comcast Customer Connect
National Customer Operations
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Irene Zaleskas Sankey

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the info provided does not tell us how to add a picture to the email itself - not a an attachment.
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Kelly Yeager-Clayborn

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how do i send a group of pictures in an email. I compressed file with WinZip, came out to 12MB but still says file is too big. I thought the limit was 15MB, what am I doing wrong and how can I send a group of pics of 12. Help!!