I cancelled my comcast - can I still get to my old email from another site?

  • translation missing: en.shared.topic.styles.singular.talk
  • Updated 2 years ago
if I no longer have comcast for my e-mail provider, can I still get on the comcast site?
Photo of

  • 1 Post
  • 0 Reply Likes

Posted 7 years ago

  • 1
Photo of ComcastMelissa

ComcastMelissa, Employee

  • 330 Posts
  • 12 Reply Likes
Hello Karen,

After canceling your account, your comcast.net email address is no longer valid and therefore you cannot get emails or make custom changes to a comcast.net website. You can still access comcast.com, comcast.net, as well as fandango.com and fancast.com. If you have any additional questions, feel free to email us at We_Can_Help@cable.comcast.com.

Kind Regards,
Melissa M.
Comcast Customer Connect
National Customer Operations
Photo of Tony

Tony

  • 10 Posts
  • 0 Reply Likes
get a gmail account or something similar, so that you are not tied to specific provider
Photo of Michael Collier

Michael Collier

  • 1 Post
  • 0 Reply Likes
I think its lame cause I didn't get a chance to save my emails or transfer to another email and lost pictures and important recipes ect. thanks comcast
Photo of

  • 1 Post
  • 0 Reply Likes
June 2, 2013
Hi, I’m a one day old Comcast subscriber. (set up on June 1) I’m using Windows 8 Live Mail for my old email server and my new Comcast email server. I set up my new Comcast email account with phone support yesterday. I had another email account with a lot of emails in various folders I made, that I wanted to keep and have available. While I was doing the set up process I told the support that I was going to cancel my old account. Logical if i wasn't going to use it huh?? But WOE!!,:- ( Little did I know, Because I wasn't Told, that all my previous emails would disappear. Why didn't the Comcast support caution me that I’d loose old emails if I did that. I thought they'd still be available on the Comcast email because I’m still using the same Windows 8 Live Mail program for the new Comcast as I was for the old email server???????????

John C
Photo of mona McCombs

mona McCombs

  • 1 Post
  • 0 Reply Likes
Hi I am in a cruicial lawsuit and I need to locate my emails for 2008 and 2009. I have important evidence and need to retrieve them.

Mona M