Lost remote to the digital cable box

  • Question
  • Updated 6 years ago
I lost the remote to the digital cable box on my tv, so i cant use it. What can I do? Do i have to buy a whole new box? Can i just get another remote?

I hate this. i have 3 other boxs in this house and each has to have a different remote...i cant even use the remote that came with my tv with digital and no well i lost the remote. Help please!
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  • frustrated

Posted 6 years ago

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ComcastCares1, Employee

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You can call your local office for a new remote. Depending on your location, you can pick up a new remote at the local office or your local office can mail you a new remote.

Please feel free to contact us if you need further assistance.

Regards,

Mark Casem
Comcast Corp.
National Customer Operations
We_Can_Help@cable.comcast.com
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RON SAMPSON

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why can't we use our tv supplied remote control device to control the DTA?why doesn't comcast supply us with a code to program the DTA to use the remote of our choice? the comcast remote supplied has a 5-8 second delay to switch between channels.