Unable to play Video-On-Demand

  • Question
  • Updated 6 years ago
When I attempt to play a Video-On-Demand feature I receive error msg SRM-8012
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Steve

  • 1 Post
  • 0 Likes
  • frustrated

Posted 6 years ago

  • 1
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CustomerConnectSherri, Employee

  • 84 Posts
  • 4 Likes
Hi Steve,

Did you reset the box? When did this start? Is this happening on just one box?

Sherri C
Comcast Digital Media
We_Can_Help@cable.comcast.com