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Using PC TV card and Windows media center with Comcast digital tv converter box

Can I use a computer tv card with the comcast digital converter box? I seem to no longer be able to change channels on the computer, only with the converter remote control.
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  • You can use TV card for your computer. In regards to your converters and changing channels, I am not exactly sure what you are referring to. Will you please send us an email with the specifics? We will do our best to assist.

    Regards,

    Mark Casem
    Comcast Corp.
    National Customer Operations
    We_Can_Help@cable.comcast.com
    • view 1 more comment
    • I have this problem as well, But may have found a solution.

      I Just ordered an official WMC remote from an e-tailer that comes with the "IR BLASTER". Connecting the external blasters to the ITS tuner should do the trick, but I am not sure as it's still in the mail. I will reply back with status when I get it set up.. Probably tomorrow.

      I've found information on setting it up here:

      http://windows.microsoft.com/en-SG/wi...

      and here:

      http://www.microsoft.com/hk/windowsxp...
    • im not able to connect the tv in my pc using tv tunior(tv card/gard( tv box)) can any one help me when i started to configure tv in media center the massage is turned on that tv tuinor cannot be dectected please inform me in my yahoo id khuniz_sad@yahoo.com
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  • This is my problem exactly! Unfortunately, no help from Comcast.
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  • With the little bit of research Ive done so far, it seems that if you install a QOM capable tuner you can bypass the cable tuner. ??? Not sure if this is correct though. There seems to be very little mentioned about this problem out there. Other cable/satellite users must be having the same issues. You would think Microsoft would address the issue too, considering the capabilities of WMC are so affected by this problem.
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  • Ahhh, I think this is the answer. You need to buy a cable-card capable tuner for the PC (ATI, and Hauppage both have them I see) Your Comcast tuner has this cable-card installed in it. If you contact Comcast they will enable this cable-card in your TV tuner card. BUT....

    CableCARDTM is a small one-way Digital Cable decoder that is the size of a credit card, and fits inside an expansion port built into newer televisions. It allows for basic viewing of digital channels without a digital set-top box. However, the CableCARD is unable to take advantage of the many great interactive services Comcast provides, such as On Demand and Pay-Per-View. It's an option for customers that do not want external cable equipment.

    The CableCARD is a piece of equipment that the customer rents from Comcast, just like a digital set-top box (It is available by calling 888-824-8264. Hovever, if you would like to take advantage of the many great interactive services Comcast offers, we recommend renting a digital set-top box instead.
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  • Well, this appears to be a load of C&*^P. You have to purchase a PC with this cablecard tuner. You cant apparently buy one stand alone. Just another reason to be an unhappy customer.
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    • I have actually found an external ATI CableCARD tuner that hooks up to your tv through USB, OR...it has hookups to connect it directly to the tv, which would cause it to function similarly as a cable box. Then if that's not to your liking, I've seen plenty of Comcast cable boxes for sale online, so you can own one as opposed to leasing it.
    • Last I heard, you might be able to buy various Comcast equipment online, BUT Comcast will NOT activate it! Their company line is something like: our equipment is for lease only, therefore, if you "bought" it, it was likely stolen. While that might be more likely than not, if you don't turn your equipment in, they charge you for it - so you bought it . . . so why can't you sell it?! If anyone's heard different, please let me know!
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  • 2
    Brian and Jay--I have the HP Pavilion Media Center m8430f Desktop computer, so I'm not sure how relevant this info will be to you. In the Advanced Set Up Guide, page 43 , under the category of "set-top box connection", there are instructions for connecting the remote sensor. The remote sensor comes with an IR Emitter (a long thin cable with a mini-phone jack on one end and the IR Emitter on the other.) The mini-phone jack is plugged into the #1 input on the HP's remote sensor and the IR Emitter is adhered to the IR receiver of your Comcast set-top box. In essence, you're channeling all infrared communication that the HP remote sensor is receiving back through the Comcast set-top box into your video card.

    Once this is done, open Media Center and navigate to Tasks/Settings/TV/Set Up TV Signal. You need an active Internet connection for this to work. Follow the instructions on the screen, and be sure to choose Comcast Digital for whichever carrier it is in your area. Media Center will identify it by your zip code. So far, this seems to have remedied all my problems and I'm now able to use Media Center's remote control fully functioning, plus access to way more channels than before. I would've posted this earlier, but I was still working out all the kinks and wanted to make sure this indeed solved the problem.

    I discovered all this when I vaguely recalled unpacking my computer and there being what seemed to be a superfluous attachment for the remote sensor. Because so many hands are involved: Comcast, NVIDIA, Pace, HP, Microsoft, etc., it's next to impossible to figure out who to contact for support. It is, in fact, HP's responsibility, but to be fair, the set-up instructions for set-top cable boxes were there all along. Just open your set-up guides to reacquaint yourself to your computer.

    I hope this helps. Remember: contact HP for further support for this problem.
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  • Hey Gary
    Ive gone through a bunch of forums now, and learned a few things. MY issue was that I receive comcast through the set top box, I use an ATI TV tuner without an IR remote and transceiver. TV tuner remains on channel 3, and set top box controls channel programming, so far, so good. So now I want to record a program on say the Science channel. Media center has no way to know whats on the Science channel, its always recording whats on WB or whatever channel 3 is. So lets say I want to record a 2 hour show, well Media center only records the half hour show on WB then stops.
    Soooo, the not so great workaround is, I set up the Media Center TV signal in TV setup menu as an analog antenna, select no channel lineup, and now I can record as long as I want since no TV guide is selected. Im now just limited in that I have to manually set up recordings, and no one can change channels on the set top box since media center has no way to control the comcast tuner. Seems a lot of hoops to jump through. I guess Im buying new hardware in the near future. Or just giving up.
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  • This reply was removed on 2011-04-13.
    see the change log
  • pinnacle remote kit for mce, $29.99 Cable goes to the comcast set top box, then to the tv tuner then computer. the kit plugs into the usb and a IR blaster atachess to the comcast box, did wmc set up again and told it comcast digital box, and it works. I dont use the remote
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  • Jim
    This looks like it may solve my issue. So the IR blaster works both ways? Meaning when I need WMC to change to a particular channel to record a program at a scheduled time, it controls the comcast tuner and sets it to the correct channel? And you schedule your recording times within WMC?
    Thats exactly what I need.
    Thanks much for the info.
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  • Bought it at amazon.com/tiger.com, during the wmc setup it said did not see the ir, so I hit cancle and wmc went to the next step and worked. It records the shows name and info just like before all in wmc
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  • This is exactly the set-up that I have, except HP's brand. I am able to use WMC's remote with no problem, so I chucked Comcast's crappy little remote and everything is fine, if not better. Like I said earlier, I'm able to receive far more channels, including the FM music stations (channels 900+). I'm also able to program WMC to record from the Guide.

    But don't forget to reconfigure WMC's tuner after hooking everything up. And if during the configuration process you see 2 listings for Comcast in your area, select Comcast DIGITAL.
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  • I’m frustrated
    Windows Media Center has the option to select the set top box and use the IR out from the computer to change the channels. However, in Windows Vista, Windows Media Center does not have the option to select the new Comcast or Pace DTA. Trying to get Windows Media Center to learn the DTA remote does not work. When is Comcast going to work with Microsoft to fix this????
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  • Hi guys,

    I am experiencing the same problem. I found the below linked MS article today. I am going to try it out tonight when I get home and let you know how it goes. I did get a Pinnacle PCTV Media Center remote just for this purpose, but couldnt get it to work. I kept getting a IR device not detected error. I had placed my IR blaster in a different spot than what this article shows, so I think that might be my issue.

    http://www.microsoft.com/windows/wind...

    If anyone has a chance to try it out before then, please let us know how it went.
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  • I have already found that web site and have had no luck. Every time this step fails: 13. A message will display when the remote has been identified and the codes established. Use your Media Center remote to complete TV setup. I get set top box not recognized using the Comcast DTA just after doing step 12: 12. Press and hold the 0 key. You may be prompted to do this more than once and prompted to select different keys on your DTA remote. Follow the instructions until completed.
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  • I’m excited
    Yup............I got as far as you did and I cannot get it to recognize the DTA remote. I did a manual detection of all of the buttons but it wont change the channel right.

    UPDATE: The sensor for the MCE remote was too close to the sensor for the DTA box and looks to have been causing an issue. I covered the sensor for the DTA box (the one that has the cable that plugs into the DTA with a little round thing at the end) and my remote was now successfully detected and now the MCE remote can change the channels properly. Going thru rest of the set up now.

    UPDATE: YES YES YES..........it works now. The MCE remote works fine, changes channels fine...........w00t!
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  • I moved the location of the Comcast DTA farther away from the PC's remote sensor and had some luck, but still have some issues. I still cannot get Media Center to learn the remote. When it is trying to learn "1", it will get through learning "1" on the first screen, then when it gets to the second screen it usually gets stuck on release the button to continue. Then, it does not allow you to click on next and does not go on to the next screen. So, I hit cancel. This time I selected that the DTA uses up to 3 digit channels and then picked Comcast as the STB. I used C1982 as the IR code, the only option listed for Comcast. Then, used "slow" as the IR speed since slow worked better than "fast" or "medium". In the Guide part, I selected Comcast Digital and my city. I also added channel 11 and channel 66 to the Guide since they are missing. I now can use the Windows Vista MCE remote or regular keyboard and the Guide to change the channel. However, it gets the channel correct sometimes and sometimes gets the channel wrong. With a test of digits 0-9, it gets the 5 and 6 wrong the most. I got it to change the channel to 111, meaning supporting 3 digits, but that does not work every time.
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  • You sound like you had the same type of issues I had with trying to get it to "learn" the remote. Sometimes it would change channels correctly, sometimes it wouldnt. Start over. I actually covered the sensor for the DTA and the DTA itself. WMC should recognize the comcast remote. You shouldnt have to have it learn the remote. I think that is the key, you really need to get WMC to recognize the remote. Also choose 2 digits. I havent tried the 3 digits so I dont know if that might cause an issue either. Also dont choose to have it hit enter and selecting the channel.
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  • I have been using the don't use enter for selecting the channel. Right now I changed to using 2 digits instead of 3 and it works much better. The test for channel 5 and 6 is working now. I am using the Comcast C1982 IR code. However, sometimes it still doesn't get the channel correct.
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  • are you guys using a motorola comcast box? im having this issue too, it recegnizes the remote but wont change the channel with the WMC remote.
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  • I tried all of the above (several times) and everything works except the WMC remote will not change the channel. No problems with learning the Comcast DTA remote. What should I try from here?
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  • My comcast pace DTA came with a remote control signal reciever. (It looks like the IR blaster that came with the pinnical remote reciever.) I pluged it into the back of the DTA. Stuck the pinnical IR blaster to it and it works much better than sticking it to the front of the DTA.
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  • If any of the above did not work, see the following web site, however I was not able to get Windows Media Center for Vista to learn the remote according to this web site and used the Comcast C1982 IR code instead. I also put the PC IR out on the glass of the Comcast DTA box, put clear tape on the PC IR out and the Comcast DTA, and put the IR out from the Comcast DTA box in front of the Comcast DTA box a short distance away. That worked better for me instead of putting the PC IR blaster directly to the Comcast DTA IR out (as listed by Jim above). Again this worked for most of the time, but not every time. The WMC remote is changing the channel for me using this method, but sometimes it gets the channel wrong (ie 63 might become 3 at times). http://digitalmediaphile.com/index.ph...
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  • Okay I have a "dumb" question regarding all of this hook-up with comcast. Are you able to watch one TV station on a Tv and a different one on your computer because that's what I want to do? I have a Toshiba Satellite with Windows Media Center for Vista and Comcast internet and digital tv.
    • Julie--If your laptop has a TV tuner and you can hook up to a coaxial cable outlet, then you can. However, if you only have one cable box (not the digital converter box, but the box through which you receive premium channels + On Demand) and it's hooked up to your TV, you won't be able to watch the full range of channels (premium channels + On Demand), but you will be able to watch whatever channels you receive just through the coaxial cable outlet. That's how I have my TV and computer set up and I can receive the usual non-premium channels, such as Comedy Central, ESPN, Comcast Sportsnet, as well as all the local network affiliates and many more. I suppose you could get a splitter and hook both your TV and computer to the same cable box, but then you'd only be able to watch the same channels that the cable box is tuned to using the cable box's remote, thus defeating your purpose of watching two separate channels off the same cable line. Does that make sense?
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  • Try this link , it has lots of FAQ's related to DTA, and #27 answers most everyone's question here:
    http://www.comcast.com/digitalnow/FAQ...
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  • I used to get channels 2-82 - now I only get 2-12 on Windows media center - this is a recent development. My stand-alone set-top box gets all channels in low def - but can't get pay-per view - says box not set up.

    On my directly connected HDTV - the channels seem to change every week.

    Not a happy customer.
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  • alanfederman, Sounds like you are missing the set top box or DTA for your Windows Media Center PC. Once Comcast only has local channels in your area on analog, a DTA or set top box is needed for your Media Center PC to get the upper channels. A HDTV connected directly to cable without a set top box or DTA will use QAM and it is known that the channels can change on a daily basis. Also, if Comcast turns on encryption in the near future you will loose most of the channels that your HDTV is currently getting if you don't have a set top box, DTA, or cable card. However, a DTA cannot get a HDTV 720P, 1080P, or 1080i signal.
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  • I’m Frustrated
    I am having the same problem as Gary. I am only able to change channels with the pace DTA remote and I am only able to record channel 3. I seemed to have gotten lost on all of the responses. Has there been a solution to this problem? Thank you.
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  • Kevin,
    Go to http://digitalmediaphile.com/index.ph...
    If that doesn't work for you then try Comcast C1982 IR code (which is what I am using) instead of having Windows Media Center learn the remote. I am able to to use the Windows Vista remote to change the channels and can record on any channel via selecting a show to record from the Guide.
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    • Last night Comcast finally shut all of my analog stations off. Since they gave (how nice of them) Three (well actually 2 DTA's and 1 conv) boxes I hooked two of them up. I then called Comcast to activate them. After two+ hours of "Live Chat" I was told they SHOULD work. Today when I got home the DTA was still missing several channels. Anyway, enough of my complaining about that. I too have a computer with Windows Media/TV coax tuner card. It USED to work great with my wall coax cable. IT would go online and get the programming info and thenI could use it just like a DVR. Now however, since Comcast has FORCED me to convert to ALL digital I can only receive channels 2-28. Supposedly, this too will change within the next three years when even those channels will require a converter adapter/box. What ever happened to customer choice? Comcast consistantly raises their rates 5+% every year and then shoves it down our throats. If the technology is soooo sophisticated then WHY can't Comcast KEEP the customers who want analog, analog and the one's digital, digital. Oh, that's right they can!! However, they can make more money screwing over their customers!!!!!Heaven help ALL of us if Comcast aquires NBC Universal. Then WE all will be paying more for CBS, NBC< ABC, Fox if it comes via your cable. MORE $$$$ for Comcast
    • Quick question ....if I have the dual TV Tuner on my media center how do i suppose to record one channel when I am watching different channel with this stupid DTA box from comcast ... This is something what comcast trying to put monopole on DVR systems .
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  • Kevin,
    I do not have Windows XP Media Center Edition and have Windows Vista instead. Windows XP does not have support unless it is the Media Center Edition is my understanding. But Windows XP Media Center Edition should have screens just like Windows Vista to select first select the brand of cable box (ie Comcast) and then another screen to select the the specific cable box (ie C1982). Windows Vista makes you select the C1982 from a menu and will not let you manually type in the C1982.
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  • Just to be clear. Do I need additional equipment besides what came in the DTA box? I have my TV card in the PC and I normally point the media center remote at the front of my PC. Do I need anything else? Thanks. Tom
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  • Tom,
    You also need the PC IR out cable which connects to the PC and goes on the front glass of the DTA. My PC IR out cable connects to a circular headphone style jack on the back of my HP PC, while others may connect to a USB connector.
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  • I have this problem as well, But may have found a solution.

    I Just ordered an official WMC remote from an e-tailer that comes with the "IR BLASTER". Connecting the external blasters to the ITS tuner should do the trick, but I am not sure as it's still in the mail. I will reply back with status when I get it set up.. Probably tomorrow.

    I've found information on setting it up here:

    http://windows.microsoft.com/en-SG/wi...

    and here:

    http://www.microsoft.com/hk/windowsxp...
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  • Problem:
    I can no longer use the WMCE guide to schedule and record a show with comcast DTA installed.

    1. I have WMCE 2005 on XP. I do not have a WMCE remote IR.
    2. Comcast DTA set up and WMCE receives the signal perfectly.
    3. WMC software needs to stay on channel 3 or 4. Clicking channels though the WMC guide gets fuzz.
    4. However Comcast DTA remote control is fully functional for accessing every channel in WMCE. This all works great. Whatever channel Im on via the DTA remote I can record.
    5. I can no longer use the WMCE guide to schedule and record a show. I have to be infront of the PC when the show is on and hit the red button

    Is there a way to set this up to gain control over the WMCE guide again?
    • Get a WMCE IR remote.. I've solved this for myself using this:

      http://www.tigerdirect.com/applicatio...

      there are some slight hoops, when you install this on your computer, you have to tell your computer the device is an "eHome IR blaster" when your computer tells you it can't find a driver.

      After getting the remote, and it's associated Hardware, take the little IR Repeater, Stick it to the front of the DTA box, Once you have it there go though the TV setup again, Say you don't have a remote, and pick the manufacturer of the DTA box. (Mine was Motorola, there have been others that report "Pace" as the manufacturer.) Once you have the box set up it should change the channels normally.
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  • To confirm:

    Setting up an MCE remote allows the "MCE quide" to work as it did prior to the installation of the DTA? Yes or no?

    At this point all I care about is the functionality of the MCE guide.

    And if it does work, do you know if the Pinnacle works with XP? Or will the OEM MCE remote do the trick?
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    • So Ive gotten as far as getting MCE to see the pinnacle remote. I can use the remote to scroll thru the menus with full control over the guide, however uit doesnt actually change the channels. The only way to change the channels is via the DTA remote. I have figured out this yet "Yes, the Pinnacle works with XP, but you need to force it to use the built in drivers for an "eHome IR Blaster", which you'll find in the select drivers list under Microsoft."
    • So Ive gotten as far as getting MCE to see the pinnacle remote. I can use the remote to scroll thru the menus with full control over the guide, however it doesnt actually change the channels. The only way to change the channels is via the DTA remote. The guide wont change them. I havent figured out this yet "Yes, the Pinnacle works with XP, but you need to force it to use the built in drivers for an "eHome IR Blaster", which you'll find in the select drivers list under Microsoft."

      This is the driver I used to get the remorte to see the PC http://www.ironclad.net/pinnacle_remo... this got it to recognize everything. I just cant change channels with the guide.
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  • Ya dude. You the man. I'm buying today. I may ping you back if I cant figure the drivers, but I should be good. I think you solved the problem for everyone.

    "but you need to force it to use the built in drivers for an "eHome IR Blaster", which you'll find in the select drivers list under Microsoft."
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  • Yes I too have fell victim to Comcast. I have used the MCE for years in bliss and then came the box! I have an HP all-in-one Touchsmart. After panic and going back to the box I found I have a built in IR Emitter. I connect as manual instructed no luck, played with some of your instructions above and was finally able to use my MCE guide and keyboard to change channels it was very slow and not always accurate, but still could not record. After one day when I returned to my computer I could no longer change channels again either. Sigh....I'm devastated this was the only way I watched TV. I wonder if verizon requires the box. I just don't know how to fix it. Good luck all I hope they fix this someday, cuz it really wipes out the reason to have a MCE!!!
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  • I’m pissed off
    I want to be clear here before I make my decision...

    Comcast has made a decision NOT to provide a signal via their cable that can be decoded by a analog OR digital card in a Windows Media Center PC?

    The only option is to dumb down my system to a channel 3 output set top box?

    If this is the case you can say good bye to Comcast for our family.
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    • Then, Microsoft must have changed it for Windows 7. On Windows Vista and Windows XP, Microsoft did not let you add the Cable Card support after the fact. However, many people may not have Windows 7 on their PCs. I see people in this discussion that even have Windows XP Media Center version.
    • I did a search on the web and found pages talking about Windows 7 allowing cable card tuners to be added to an existing PC. Being that many people in this discussion may have Windows XP or Windows Vista operating system, that doesn't do any good for cable card support if we didn't buy the PC with a cable card tuner. So that leaves people who want to add a cable card tuner now to their PC if the PC is not from late 2009 or didn't come with Windows 7 the requirement to either upgrade the operating system to Windows 7 (the cheaper solution) or to buy a new PC (which is what I put above).
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  • I'm so confused, I made sure before I bought my PC that I wouldn't have this problem when the switch came to digital. I asked again and again many different reps for PC. Guess that was a waste. I would like to say good bye to Comcast also but don't see any option besides paying another fee for a DVR.
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  • I am wondering if the following will work. I called Dell and told them I had a 2005 model Dell purchased with Windows Media and a tuner card. I told the sales rep Comcast converted to Digital, and she said A Pinnacle tuner card would work with the digital signal. I bought the Pinnacle card and installed it so it would work with Windows Media Center. However, it still only grabs the lower analog channels and not the many digital channels... My question, I have a Samsung TOC 26" Monitor/TV tuner. I hooked the coax directly to the monitor and told it to look for all channels. It scanned for twenty minutes and came back with about 100 stations. All of the regular channels came back (without a Comcast converter box). However, the channel numbers are very odd. Instead of TBS or ESPN being channels 29 or 34 they are now 101-35 and 85-1. With this new info I don't understand why the computer card can't do the same. Any thoughts?
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    • Jon,
      Also, Windows 7 should support a QAM tuner if you purchase a QAM tuner. I think that only certain special versions of Windows Vista (and not Windows XP) supported QAM tuners, but not positive. The version of Windows Vista I have believe does not natively support QAM tuners. However, just like for your Monitor/TV, if Concast turns on encryption in the future, the QAM tuner for the PC is useless. If channels change from time to time, you may have issues if you use Windows Media Guide to record the shows using a QAM tuner and mark the shows to record days in advance.
    • Jon,
      From http://windows.microsoft.com/en-US/wi...
      "QAM. Quadrature Amplitude Modulation (QAM) is the digital cable standard in the United States. Windows Media Center supports QAM signals with a Digital Cable Tuner in the United States.

      If your computer is running the Windows Media Center TV Pack, other types of QAM-compatible tuners are supported as well. (To learn more about the TV pack, or to find out if you have the TV pack installed, see the Windows Media Center TV Pack Help and Support article.)"

      So sounds like Windows Media Center TV Pack may not be required as an add on in some cases for Windows Vista to be able to use a QAM tuner.
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  • Got the DTA to see comcast and MCE. The Comcast remote can access every channel. Installed the pinnacle because for some in the thread it allowed the MCE interface to work like it originally did. I got the pinnacle to see MCE and it manipulates the MCE interface.
    But the MCE interface will not change channels. Only the comcast remote will. This also means I cant set a program to record unless im on that channel at that time.

    Any ideas as to how to get the MCE interface to select channels?
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  • only Pace boxes. I tried all of them They wouldnt change the channell during set up.

    Windows XP MCE yes. Im stuck, but close.
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  • I solved this problem by spending money. I did everything possible to get my MCE 2005 and XP to work and it AINT happening. MCE 2005 WILL NOT WORK with the new signal in a way that the GUIDE changes the channel. Old video cards may support the video signals, but the old cards may not be compatible with Windows 7. The way I fixed this was to buy a PC with Windows 7 WHICH I LOVE, and a new tuner. I chose the Hauppauge 1950 external. You HAVE TO set the system up with Comcasts DTA for this to work. One other caveat was my 1950 didnt not come with a Media Center Remote, so I had to buy one. http://registration.hauppauge.com/web... bug them to send you a real MEDIA CENTER REMOTE. MAKE SURE YOU GET A MEDIA CENTER REMOTE. The remote that comes with this is not a media center remote. Contact this guy

    Jerry Fox
    jfox@hauppauge.com
    Technical Support
    Hauppauge Computer Works
    New York
    http://www.hauppauge.com
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    • I did what you did and got a new Win7 mashine, have the same Hauppauge 1950 and got a separate WMC remote - but, can not change channels from the MC and during the setup of TV signal it gets stuck on the "IR Blaster not found" screen.
      I am doing this on the "real"/big Comcast set top box - not the "small" one they sent out after change over to digital.

      How did this go for you?
    • I did what you did and got a new Win7 mashine, have the same Hauppauge 1950 and got a separate WMC remote - but, can not change channels from the MC and during the setup of TV signal it gets stuck on the "IR Blaster not found" screen.
      I am doing this on the "real"/big Comcast set top box - not the "small" one they sent out after change over to digital.

      How did this go for you?
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  • I finally bought a generic IR transmitter - about $12 with shipping. Plugged it into port 1 onthe MCE remote IR receiver that came with my HP Pavilion with Vista Home Premium. taped the output to the front of the DTA box from Comcast. I no longer have to use the DTA remote control to change its channels. All works as before, guide records ok, on-air channels work, only thing is a slight delay as the DTA interprets the MCE remotes signal - I see it changing the channel, so it is not quite as fast when I up or down channel. I can also just input the channel number and it selects it. Recording works fine.

    Now if I could just get better reception of local HD broadcasts. Apparetly I am over a hill from the transit towers. If I tune my indoor rabbit ears to get channels 5-x, 6-x, 7-x then I do not get 4-x or 9-x to 13-x and vice versa. I tried two different amplified antennas - no affect at all. I can get the other channels, but only at the expense of losing the others.

    I will try an attic placement of the rabbit ears later.

    Any other ideas?
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    • Try this antenna from Radio Shack.

      http://www.radioshack.com/product/ind...

      I use to live in a valley, blocked by rolling hills and trees but still it was able to pull in a great signal. Hope this helps.
    • Try this antenna from Radio Shack.

      http://www.radioshack.com/product/ind...

      I use to live in a valley, blocked by rolling hills and trees but still it was able to pull in a great signal. Hope this helps.
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  • I’m sad, anxious, confused, and frustrated
    I have Windows 7 and a Digital Tuner card in my TV computer, and HDMI from the PC to the LCD TV.

    The rabbit ears gave great, full-screen, HD signals for the local channels, BUT often times, I would lose reception.

    So, I had Comcast cable ( xfinity ?) installed in my house yesterday, and plugged the cable right into my QAM-capable tuner card, to counteract reception issues.

    It's not good.

    The picture is horrible, and there are only a couple of decent-looking channels that go full-screen and are HD.

    I don't get any of the local channels (the nice HD ones I can get through rabbit ears).

    I can use the guide to browse shows, and schedule recordings via Windows Media Center, but I don't get all of the channels, and again... most of them have a horrible picture.

    I'm thinking of canceling Comcast cable TV today unless I find out it was a misconfiguration.

    Any ideas on this?
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  • Not sure what service I have. Can I find out on the website?
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  • I’m very, very upset
    What a nightmare. I've spent the last 48 hours reading and trying different things.This all worked fine and now I have to install this wonky box. I've tried everything in here and I'm still broken. I have a Thompson DTA from Comcast and basically there is no complete, comprehensive set of instructions for configuring the IR components. I have a custom built Media Center PC running Win 7 ultimate and The Media Center Remote. Some of the instructions say to cover up the built in IR sensor with the IR extender, some do not. Some instructions say to connect the IR extender to the USB interface via the 2 available mini-jacks. The instructions on digitalmediaphile.com are cryptic sentences with typo's and incomplete sentences. I'm stuck. Any help would be appreciated. It seems like I need the remote control code for the Thompson box. The built in options the media center gives me (all 10 of them) won't flip the channels. Thanks guys. Wow Comcast I can't believe you've done this to people. I haven't had TV for 3 days now. Tech support basically tells me I'm SOL...and they're right. Again, I would really appreciate any ideas or help. Thanks!!!
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  • I’m frustrated!!!
    Well, I gave up on this. I caved in and bought a damn TV and got the high def dvr box. Now my computer is no longer my TV. What a freakin' WASTE!! of time energy and frustration! Thanks, Comcast!!!
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  • I’m frustrated ...very frustrated!
    I have been working on this work months myself. I have Win 7 and I just got a Hauppauge Win-TV HVR 1250 after 2 other fairly new cards didn't work properly. This said it worked with Win 7 Media Center. It does. It found the remote...but any of my movie channels or anything else (THAT I PAY FOR) I get error messages that blink every 3 seconds saying I can't something about copyright laws and recording them blah blah blah....do I am still dead in the water even with a new card that specifically works with Win 7 and Media Center. It's COMCAST I guess!!! I give up!!!!
    GRRRRRRRRRRRRRRRRRRRR
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    • I had to redo my computer and I did an entire fresh install. I am actually using an older Hauppauge Win TV PVR II and when I did the clean install it set it up correctly this time and I have every cable channel. I can watch and record them. I am using the IR blaster too ( I think) it's the one that came with my Tivo that I no longer use. And I too use the Windows Media Center to change all channels. I am a very happy camper!
    • I had to redo my computer and I did an entire fresh install. I am actually using an older Hauppauge Win TV PVR II and when I did the clean install it set it up correctly this time and I have every cable channel. I can watch and record them. I am using the IR blaster too ( I think) it's the one that came with my Tivo that I no longer use. And I too use the Windows Media Center to change all channels. I am a very happy camper!
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