Shipping Options allowing for both flat rate and upgraded shipping

  • Idea
  • Updated 3 years ago
  • Implemented
Allow both Flat rate ground shipping and expedited shipping choices. Currently we can set up flat rate or real time quotes but not both. We need customers to have the choice to upgrade shipping if they desire product quicker than UPS ground
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Mark Green

  • 11 Posts
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  • happy

Posted 5 years ago

  • 56
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thephylo

  • 61 Posts
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I think this is a great idea!!
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anastos80

  • 38 Posts
  • 10 Reply Likes
This would be very helpful!
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Condor

  • 338 Posts
  • 43 Reply Likes
This would be a great idea
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Kevin Bulson

  • 18 Posts
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Excellent idea! Would avoid lots of phone requests!
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Condor

  • 338 Posts
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Was this issue resolved? I noticed 13 people like the idea.
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Michelle

  • 22 Posts
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I too would like the ability to have both real time shipping in "my own packaging" AND "flat rate" with USPS since some of my products are quite heavy and it is cheaper to put them in the flat rate boxes.
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Jon

  • 2 Posts
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I was just talking to customer support about this. When customers order multiple products, which they often do, flat rate boxes are the best shipping option. However, sometimes our own packaging is the most cost effective solution for our customers. Core Commerce suggested that I hire them to build this customized function into my shopping cart. Hopefully, after seeing all of their customers request this functionality, they will provide this seemingly basic feature to everyone.
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Deborah Taylor

  • 39 Posts
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I would like to see the option of registering a parcel and insurance.
This adds tracking to a normal parcel and gives the customer some feeling of security by knowing where their parcel is.
The option to to be able to add tracking links then to set up to the links would be good too.
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Henry's Healthy Pets

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I have a store with BC right now. The lack of this feature is the ONLY thing keeping me from switching to CC.

We offer $5.99 shipping regardless of order size, and our customers love it! But there also needs to be an option for expedited shipping that is calculated in real time. That way, during checkout, the customer can select "$5.99 flat rate shipping" OR "Expedited shipping" which is then calculated real time.
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Condor

  • 338 Posts
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Well, we're up to 17 people who like this feature. So can we get the option of having flat rate shipping + Real time shipping on all products? Thank you in advance.
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George Pomaville

  • 38 Posts
  • 4 Reply Likes
I too would like to see this and I have requested it a few times through support tickets and on the old forum. I have sell a wide range of items from parts that will fit in an envelope up to items that ship on a pallet.
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Nancy Cote

  • 3 Posts
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I have a store with Network Solutions and I hate the shipping function and I'm looking to make a switch. I like the look of Core Commerce, but we currently offer $5 Economy Flat Rate shipping on orders over $60 or real-time expedited. In some cases our flat rate shipping is parcel post, so being able to allow the customer to choose UPS Ground should be an option since it's very specific for time delivery and in almost all cases faster than parcel post. I won't make the switch to Core Commerce if this isn't available. Too many of our competitors offer the flat rate shipping so it must be available - but not at the cost of losing all other shipping options.

Is there any update on whether this will be implemented soon?
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cavem

  • 25 Posts
  • 1 Reply Like
I would like this feature also!
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cavem

  • 25 Posts
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I have too many abandoned carts and I'm wondering if maybe that's because of my shipping costs. I would like to have more options available.
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Grannys Heirloom See

  • 61 Posts
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Hello Maleshia

I also have the same problem and it maybe because of the shipping costs but people must realize shipping is expensive . I'm thinking of raising my prices and going with a flat rate shipping.
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cavem

  • 25 Posts
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That is a good idea! I was thinking that I would start setting shipping rates based on weights...like 0.01-2lbs would be the flat rate price and so on.

I read the article about abandoned carts from the knowledge base that stated that 57% of customers abandon cart because of shipping rates..not just with cc...but overall and I am focusing on trying to improve rates to lower that percentages.
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Grannys Heirloom See

  • 61 Posts
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I have heavy items and then light weight and some people order heavy items with seeds and then they get upset with the shipping charges. It is very frustrating . I try to us USPS priority shipping but sometimes it does not work out.
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mw

  • 50 Posts
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Go to the post office and get the A box- the B box and the medium flat rate box- B box is way cheaper within 600 miles and it is bigger than the medium flat rate box- C is not worth it-
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Grannys Heirloom See

  • 61 Posts
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I would like this feature also !
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Deborah Taylor

  • 39 Posts
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Here is how my current Big Commerce store does it.
This is what I want to see here as well so I can finally open the store here and close my big commerce one.
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Deborah Taylor

  • 39 Posts
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The only way I have been able to do this is to use real time but also enable pickup.
I then changed the words "pickup" to Flat Rate shipping(under site content - edit words phrases - and looked for pickup and changed the wording) and added a charge for that.
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Condor

  • 338 Posts
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Deborah Taylor: When I changed the word "Pickup" to "Flat Rate", the rate that I entered under pickup in the shipping did not even appear as a shipping method. So how did you do it?
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catchthelook

  • 8 Posts
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This would definitely work for me too.
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cavem

  • 25 Posts
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Great Workaround!! That will work for me!!! I have been really playing with Corecommerce lately and it is even more powerful than I thought. Little workarounds like this make it even better!!
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Henry's Healthy Pets

  • 7 Posts
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Does this workaround really work???

Been waiting forever for CC to implement this feature, so I can switch from Big Commerce too!
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jnfenwick

  • 13 Posts
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has there been any movement on this? it seems like this would be such a small switch so that the flat rate options from usps automatically populate with the rest of the shipping options.
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Condor

  • 338 Posts
  • 43 Reply Likes
The workaround does work!
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Deborah Taylor

  • 39 Posts
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Glad it helped it was all I could think of to make it work, after lots of frustration.
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tornacan

  • 58 Posts
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Great workaround Deborah! Thanks!
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JBGood

  • 4 Posts
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Great workaround! Thank you Deborah! I've attached a screen shot of this in action.

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JBGood

  • 4 Posts
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Because i ship from more than one warehouse, this actually did not end up working for me. Still waiting for a solution.
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mw

  • 50 Posts
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I like this option- but there should be a US mail option too if you are using both