I have previously used PR on my own Basecamp account. However, I now want to use it exclusively on my clients' account for timekeeping. How can I change the set up info to access the new account.
I tried uninstalling and reinstalling -- it still pointed to old account.
Thanks for your help.
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EMPLOYEE0You should be able to right-click on the Project Recon icon in the system tray and go to "Login" (or "Re-Login"). Then, on the login screen that pops up, enter the new credentials for your client's account.
Note that due to a change in Basecamp's API, versions older than 2.3.5 will not be able to re-login. If you're on an older version of Project Recon, send me an email at firstname.lastname@example.org and I'll send you a link to download 2.3.5.
If the re-login is successful, but for some reason it still remembers old data even after a restart, you can manually clear things out by deleting any files that end in ".json" or ".xml" from the main Project Recon folder (preferences.xml, cache.xml, state.json, etc). These files are all dispensable and will be re-created when you restart Project Recon. If Project Recon is installed in \Program Files\ and you are on Windows 7, these files will be in a "Virtual Store" folder -- see this this question for more details: http://getsatisfaction.com/cornerston...
Let me know if you have any questions or problems!
-- Peter Rust
Developer, Cornerstone Systems