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Award Winning Support
That's Driven by Self-Service
KOODO MOBILE is increasing call deflection by 44%
Learn How They Did It!
year-over-year, while providing self-service support that has earned them the JD Powers Award for Customer Satisfaction three years running. Find out their secret to providing amazing self-service support.
Built for InnovationThe best part of the new Get Satisfaction is something you can’t see. Our new platform is template driven and built on our latest APIs to allow for more rapid innovation.
Real-time Social Support Optimized for Search Engines
75% reduction in support tickets and faster response time
Social Marketing & Customer Feedback
35% of community members are brand enthusiasts who want to share ideas
Product Ideation & Customer Feedback
1200 customers have posted
800 useful ideas.
Get Satisfaction helps companies build engaging customer experiences throughout the customer lifecycle
Explore our video library, featuring testimonials from industry leaders on how they use Get Satisfaction.
Our eBooks are a great resource for tips and suggestions to help get the most out
of your community.
Whether you’re thinking of optimization or product innovation, our webinars are
a great resource.