Events

  • Register For The Product Innovation Webinar

    Assignments, Notes, & Enhancements

  • February 4, 11:00 AM PST, 2:00 EST

Event Details

David Rowley, Get Satisfaction CTO, wants the product road map to be as transparent and collaborative as possible. Don’t miss this opportunity to join him on the free webinar to hear what’s in store and share your feedback! The webinar will cover:

  • Conversation assignment -- this simple workflow allows you to leverage your employee subject matter experts
  • Internal Notes -- collaborate with your colleagues to provide high-quality responses to conversations
  • Community App design enhancements -- emphasizing dynamic content, usability, and engagement
  • Q&A

Register Today

  • Upcoming Webinar:

    How Community Becomes an Essential Customer Engagement Strategy

  • February 18th, 10:00 AM PST, 1:00 EST

Event Details

Extreme Networks has built a brand based on being the kind of innovative company that moves mountains for their customers. But being customer-centric requires both external engagement with customer, as well as internal collaboration to “break down business silos” and meet customer needs. This is why a customer community was essential to their customer engagement strategy. Join us to learn more about:

  • The strategy and execution of Extreme's community management
  • How community helps sales, marketing, support, and product teams meet their goals
  • How teams collaborate internally to provide an outstanding customer experience

Register Today