Online communities break new ground in the company-customer relationship.
Get Satisfaction offers the fastest time to value for you and your customers
No one has more expertise and experience in online community platforms than Get Satisfaction.
Get Satisfaction powers thousands of active customer communities, hosting more than 35 million consumers each month.
Today's customers expect a different type of relationship with companies, and they will reward brands that create friendly ways for them to engage—so they can get faster answers to questions, provide feedback or gather information to make purchase decisions.
Online communities are the most powerful way for companies to connect with today's customers. Companies look to their communities to modernize support, accelerate sales, differentiate from competitors, and stay current on what customers really want.
Online communities unlock new value for companies and customers alike. Isn’t it nice when everyone wins? Learn more about community.
How do we ensure the fastest time to value in the industry?
Get Satisfaction starts with a simple, affordable pricing model. Then we make implementation so easy that companies are up and running in days, not months.
When the community goes live, our community platform design makes it simple for everyone, from a one-time visitor to your most passionate expert. Anyone can join in and get value right away—and from any device. From there, we share support, resources and expertise so you build a community that your customers love.
Just as important, Get Satisfaction helps you build lasting value over time, with community platform tools that help you turn a new stream of customer insights into action and profits.
With thousands of communities and millions of users, Get Satisfaction is uniquely qualified to build innovative community software. Thousands of customers—from major brands to innovative start-ups&mdashtrust us with their online community.
Every day, we help them offer communities that support critically important business goals across customer support, sales, marketing, and product development.
Get Satisfaction helps companies build engaging customer experiences throughout the customer lifecycle
“Our goal for community is to create a customer-centered brand by offering exceptional customer service”
"Our community gives us a venue for TED-Ed audiences to collaborate with us to develop compelling content. This collaboration and co-creation is a critical element of the TED brand.” Jordon Reeves, TED-Ed Community Manager
“Community connects our most knowledgeable and passionate customers with potential buyers in the process of deciding whether HP Vertica is right for them. Bringing the two together in community moves those prospects along faster.”
Chris Selland, VP of Marketing and Business Development, HP Vertica
Get the latest news and updates. You can unsubscribe at any time.