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I’m Frustrated

Missing guns

I am missing about a dozen guns after the last update. Please fix. I really like the app and never had a problem before but really disappointed now. I would also like to see some of the styer pistols added along with the new corical.
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  • iGun Pro keeps which guns and skins you own on our servers, and uses an iGun Pro account ID on your device to access the servers.

    On Android, email your 40-digit iGun Pro account ID listed at the top of the Link Accounts screen to support@crimson-moon.com, and we'll track down your account and investigate further.
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  • I sent my 40 digit number to the reply link a couple of days ago. Haven't seen or heard anything. This is very frustrating. And so you know the email link sends a auto reply that it is unmonitored and should use this potal. I am getting kinda fed up with this. It shouldn't be this difficult. I am sure there are other similar apps out there. I like igunpro and have a decent amount of time into it. I would like this resolved or at least know.
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    • I purchase a lot of guns and actualize my iOS and now all my purchase is missing
    • @Julio,

      On iOS, if you were previously signed in to Facebook, just sign in to Facebook again and you will regain access to your iGun Pro account.

      Your iGun Pro account data is also saved in iCloud. If you factory reset your device or you replace your device, make sure you restore your data from an iCloud backup.

      If you did not restore your data from a backup, make sure that iCloud Document & Data syncing is turned, and the app will retrieve your account data from iCloud.
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