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Not all guns tranfered from igun pro to igun pro hd

Hi guys not all of my guns are tranfered to igun pro hd. Even after login via facebook. Can u guys help me?
Regards
David
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  • Did you have iGun Pro installed on a previous device? If so, you will need to sign in to Facebook on that previous device to transfer it to your Facebook account.
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  • i had igun pro on my iphone5 with all my purchased guns, then i downloaded igun pro hd. after starting igun pro hd i saw there ware missing some guns, so i logged with igun pro in facebook. then i loged with igun pro hd to facebook but still missing guns. i have also installed igun pro hd on my ipad, same problem with the missing guns.
    regards
    david
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  • great!! no i have loged out from facebook with igun pro and reloged in with igun pro and now are there also my guns lost. i hope u can restore it with my apple id....
    i have just in case pictures of my purchased guns on my iphone, if that could help to solve my problem
    regards
    david
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  • We would need more information from your devices.

    Please do the following on the iPhone 5:

    1. Launch the Settings app, find iGunProHD and turn "Email Support" to "ON".
    2. Launch iGun Pro HD, tap the Options button (gear icon) and tap "Email Support" button.
    3. Scroll to the bottom of the "Account Management" screen and tap "Email Support".
    4. A pre-filled email form will be populated with your account information. Tap "Send" to email to our support email address.
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  • here are the pictures wit my guns i had bevor the problem started
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  • I’m frustrated
    I got igun pro hd and wtf? Man I lost 98% of the gun I purchase and the infinite camo thing and I purchase all the guns that were on sale. Now all I have is lots of time wasted and an app that I don't use anymore
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