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I’m fusterated

Tapjoy

I play a game called avakin life ...I use tapjoy...where I can get coins..sadly I made a order of $1 with a company called world books where I got a book still hasn't delivered but my coins which was 11200 did not go into my account I sent emails and they said they needed information I sent a screen shot of a email that world book with the confirmation #..so tapjoy sent me the number for world book they sent me all info and I of course sent a email to tapjoy stating I have the info ...no reply ...and still no coins...what should I do
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