"failed to load resource" error when install extension

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when I try to install my application in chrome an error appears: "Failed to load resource http://staging-app.crossrider.com/plu..."

is this a server error or application error??

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Shmueli Ahdut (Employee) July 03, 2012 11:14

Peter.

We are checking this and will get back to you ASAP.

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Peter. We are checking this and will get back to you ASAP.

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Shmueli Ahdut (Employee) July 03, 2012 11:43

Peter,
We had a small issue which is now fixed.
Are you still getting this error ?

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Peter, We had a small issue which is now fixed. Are you still getting this error ?

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Peter Aboalim July 03, 2012 15:54

Thank you. Issue is solved.

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Thank you. Issue is solved.

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Peter Aboalim January 03, 2013 10:39

Hi,
I have got the same error again in another machine. Error description is
Failed to load resource chrome extension://hkmnbamjbmdibihicohddnoojhpeooeh/icon1
Error during tabs.get: No tab with id: 18. sendRequest:22

Is there is from application or framework?

Thanks in advance

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Hi, I have got the same error again in another machine. Error description is Failed to load resource chrome extension://hkmnbamjbmdibihicohddnoojhpeooeh/icon1 Error during tabs.get: No tab with id: 18. sendRequest:22 Is there is from application or framework? Thanks in advance

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Shay Dadosh (Employee) January 06, 2013 15:07

Hey Peter,

Are you getting this message on the background console or the page console?
Also - what is your app id ?

Thanks,
Shay.

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Hey Peter, Are you getting this message on the background console or the page console? Also - what is your app id ? Thanks, Shay.

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Peter Aboalim January 09, 2013 11:39

Hello Shay,
I got this message in the background console. The error is no longer appeared, but I have a question. When I update any file or icon in the resources folder, Should I uninstall then re-install the extension again or just saving from Crossrider in browser is sufficient ?
I'm confused with that as it sometimes works with me without uninstalling and sometimes I need to re-install it to work well and this appear also if I made changes in resources folder and another machine which installed the same extension is't affected with these updates.
Thanks in advance.

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Hello Shay, I got this message in the background console. The error is no longer appeared, but I have a question. When I update any file or icon in the resources folder, Should I uninstall then re-install the extension again or just saving from Crossrider in browser is sufficient ? I'm confused with that as it sometimes works with me without uninstalling and sometimes I need to re-install it to work well and this appear also if I made changes in resources folder and another machine which installed the same extension is't affected with these updates. Thanks in advance.

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satish viswanatham January 10, 2013 07:34

Shay/Peter.

Extension ID is 4771.

We are more interested in exported chrome webstore version and here is the url:

https://chrome.google.com/webstore/se...

This is urgent, as our toolbar graphic is not getting displayed. thanks

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Shay/Peter. Extension ID is 4771. We are more interested in exported chrome webstore version and here is the url: https://chrome.google.com/webstore/search-extensions/calasi This is urgent, as our toolbar graphic is not getting displayed. thanks

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satish viswanatham January 10, 2013 07:43

One of the users was getting the following error:

Failed to load resource chrome-extension://hkmnbamjbmdibihicohddnoojhpeooeh/icon1
1. Error during tabs.get: No tab with id: 18. sendRequest:22
{"event_name":"init","StateMessage":{"State":1}}
state = 1

and I am getting similar error:

Failed to load resource chrome-extension:///icon1
1. Error during tabs.get: No tab with id: 17

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One of the users was getting the following error: Failed to load resource chrome-extension://hkmnbamjbmdibihicohddnoojhpeooeh/icon1 1. Error during tabs.get: No tab with id: 18. sendRequest:22 {"event_name":"init","StateMessage":{"State":1}} state = 1 and I am getting similar error: Failed to load resource chrome-extension://<some other id>/icon1 1. Error during tabs.get: No tab with id: 17

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Shlomo (Official Rep) January 10, 2013 13:46

Hello Peter:

Regarding the updating of resources, the standard update rules apply.

Hence, if you are editing the code in the same browser as testing the extension, the extension resources on that browser are updated immediately.

In all other cases, the resources are updated after the auto-update period has elapsed, by default every 6 hours from time of installation. To see the results immediately in this instance, uninstall and install the extension again.

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Hello Peter: Regarding the updating of resources, the standard update rules apply. Hence, if you are editing the code in the same browser as testing the extension, the extension resources on that browser are updated immediately. In all other cases, the resources are updated after the auto-update period has elapsed, by default every 6 hours from time of installation. To see the results immediately in this instance, uninstall and install the extension again.

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satish viswanatham January 10, 2013 22:41

Shiomo,

It has been more than 12 hours. No sign of no tool bar button for me.

We can try uninstall and reinstall, but that is not an optimal experience. Is there another way?

How come we only see this on windows, not on mac?

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Shiomo, It has been more than 12 hours. No sign of no tool bar button for me. We can try uninstall and reinstall, but that is not an optimal experience. Is there another way? How come we only see this on windows, not on mac?

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Shlomo (Official Rep) January 13, 2013 09:18

Hello Satish:

I'm not clear... In the first post you mentioned that the toolbar graphic is not being displayed, implying that the button is the button icon is not updated. Are you now saying that you can't see the button at all?

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Hello Satish: I'm not clear... In the first post you mentioned that the toolbar graphic is not being displayed, implying that the button is the button icon is not updated. Are you now saying that you can't see the button at all?

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satish viswanatham January 13, 2013 18:34

Hi Shimo,

I am seeing a button, but we are seeing a older version of button. We changed buttons, however we do not see the new button.

I tried to reinstall multiple times from the following extension (uploaded from Extension ID is 4771)

https://chrome.google.com/webstore/se...

Could this be an issue in crossrider's chrome version's export logic?

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Hi Shimo, I am seeing a button, but we are seeing a older version of button. We changed buttons, however we do not see the new button. I tried to reinstall multiple times from the following extension (uploaded from Extension ID is 4771) https://chrome.google.com/webstore/search-extensions/calasi Could this be an issue in crossrider's chrome version's export logic?

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Shay Dadosh (Employee) January 16, 2013 10:28

Hey Satish,

I uploaded now a fix for:
Failed to load resource chrome-extension://hkmnbamjbmdibihicohddnoojhpeooeh/icon1

Thanks,
Shay.

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Hey Satish, I uploaded now a fix for: Failed to load resource chrome-extension://hkmnbamjbmdibihicohddnoojhpeooeh/icon1 Thanks, Shay.

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satish viswanatham January 16, 2013 15:32

thanks. I am assuming that we do not need to do anything to get this fix. We should see the issue go away, no code changes needed on our end.

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thanks. I am assuming that we do not need to do anything to get this fix. We should see the issue go away, no code changes needed on our end.

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Shay Dadosh (Employee) January 16, 2013 16:56

right (for app id 4771)
if you have more apps please send me the ids.

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right (for app id 4771) if you have more apps please send me the ids.

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satish viswanatham January 16, 2013 16:59

ok. the other (staging) id is 9023. thanks

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ok. the other (staging) id is 9023. thanks

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Shay Dadosh (Employee) January 16, 2013 17:03

done :)

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done :)

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Alistair MacDonald July 29, 2013 17:40

I see this in the "background.html" console almost every time I open a new tab. When this happens the extension does not work.

Chome, Mountain Lion

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I see this in the "background.html" console almost every time I open a new tab. When this happens the extension does not work. Chome, Mountain Lion

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Shmueli Ahdut (Employee) July 29, 2013 17:54

Can you please send me the exact error you are seeing ?
(Including the URL if you see it)

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Can you please send me the exact error you are seeing ? (Including the URL if you see it)

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