Extension not working anymore with Firefox 32.

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Hi,

Our extension (Extension ID: 58626) is not working anymore on Firefox 32 (since the automatic update of Firefox).
Our users report it and we can see it on our computers too.

Please help, we will loose our users if we can't make it work again...

Thanks

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Shlomo (Official Rep) September 04, 2014 14:29

Hello DeepShark,

Thanks for your enquiry.

There was an issue with FF32 that we are aware of and a fix has been released. The fix is being applied to all extensions and once applied, all installed instances of extensions will be updated as part of the standard FF update cycle.

To ensure your extensions are updated as quickly as possible, we applied the fix your extension immediately and will reach your users as part of the standard FF update cycle. You can test the extension immediately it by installing a fresh copy.

Apologies for the inconvenience.

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Hello DeepShark, Thanks for your enquiry. There was an issue with FF32 that we are aware of and a fix has been released. The fix is being applied to all extensions and once applied, all installed instances of extensions will be updated as part of the standard FF update cycle. To ensure your extensions are updated as quickly as possible, we applied the fix your extension immediately and will reach your users as part of the standard FF update cycle. You can test the extension immediately it by installing a fresh copy. Apologies for the inconvenience.

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Nejc Vivod September 04, 2014 16:26

Hi, would it be possible to refresh our extension as well?
The id is 54346

Thank you in advance

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Hi, would it be possible to refresh our extension as well? The id is 54346 Thank you in advance

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DeepShark September 04, 2014 17:07

Thanks Shlomo, it has worked well.

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Thanks Shlomo, it has worked well.

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Julian Garritano September 04, 2014 20:42

Hi Schlomo,

Could you please apply the fix to extension IDs 47182 and 46874?

47182 is our production extension and the other is used by our QA team.

Thank you.

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Hi Schlomo, Could you please apply the fix to extension IDs 47182 and 46874? 47182 is our production extension and the other is used by our QA team. Thank you.

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Shlomo (Official Rep) September 05, 2014 05:36

Hello Nejc and Julian,

I have requested fix be applied to your extensions as well.

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- Shlomo (Official Rep) September 07, 2014 08:13
  
  Your extension were updated accordingly.
  
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Hello Nejc and Julian, I have requested fix be applied to your extensions as well.

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Bilal Nabeel September 25, 2014 16:59

My extension is still not working. can you please apply the fix for it too

ID is
46875

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- Shlomo (Official Rep) September 28, 2014 06:46
  
  Your extension were updated accordingly.
  
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What's the status of this problem?

My extension is still not working. can you please apply the fix for it too ID is 46875

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Marc-Antoine Lemieux September 26, 2014 18:22

Hi, can you apply the fix to 58199 too? Thanks.

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- Shlomo (Official Rep) September 28, 2014 06:47
  
  Your extension were updated accordingly.
  
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What's the status of this problem?

Hi, can you apply the fix to 58199 too? Thanks.

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