How to report an error on Current

Oh no! You've discovered a glitch in the matrix!

First things first--don't panic. We're here to help. But in order to track down whatever may be causing the error, we need to get a little information from you. Here's what we need:

1. Your Current.com username
2. Your computer make and model
3. The operating system you're using (Leopard, Windows, Linux, etc.)
4. The browser and version you're using (Firefox 3.0.7 , Internet Explorer 8, etc.)
5. What you tried, and the result (For example--"I clicked "post a story" and I didn't see the "submit" button" is a lot more helpful than "adding a link is broken") Also, let us know if you've tried again using different browsers or computers.
6. Screenshots are great! If you can grab a screenshot of whatever's going wonky and include it with your post, that can be a huge help.

The more info we have, the easier it is for us to track down and squash bugs!
Reply