I still cannot connect up for Gold rego.....Judy H China

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  • Problem
  • Updated 7 years ago
I am trying to sign up for the monthly Gold membership rego but it keeps telling me it won't accept my kind of credit card (my visa card) ..............the balance of my card is fine so what is the problem............Am very frustrated??? Judy H China
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Judy Herde

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Posted 8 years ago

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runa, Employee

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Official Response
Hi Judy.
Himm... this is strange. We are receiving payments from PayPal all the time. And your card is a VISA CREDIT CARD? Could you be so kind and try one more time, be sure to put all information in EXACTLY as on your Credit-Card e.i. name etc.

If it doesn't work - please copy the text you receive and e-mail to us.

We apologize, as we know it can be frustrated to handle technology, however in this case it's not our technology, it's our payment handler PayPal, we would however like to help you out as much as possible.

Kind regards,
The Connected Team/Runa