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I’m frustrated

bottle sizes.

I do like your products.
Here is a suggestion.
Increase the size of the filter cleaner from 750 to 1 litre, or make it smaller. It is silly to have to use 500 ml of product and have 250 left. If indeed you are environmentally aware, then fix this problem. Perhaps make it a bit more concentrated to only use 375ml. Then at least it is 2 full uses.
2 people like
this idea
  • Mike Drummond (Dealer Development Manager) September 04, 2012 16:51
    Hi Sheril,

    Thank you for your comments. We are thrilled that you like our products.

    One of the things that we were really focused on when we designed our product line was ensuring that our bottles were full. In many cases, you will see bottles that are far from being full. This does happen more on powder products as the density of each grain is different. Standard bottle sizes will only hold so much.

    You are right however, there is a discrepancy between the amount of product in the bottle vs. the dosage rate. We are sorry about that. Our product developers have recommended the dosage rate be what is stated on the label. We are however always looking into ways to either reduce the waste or make better use of the product we have. One thing we have learned, with Filter Cleanse for hot tubs, is that if you use water from the hot tub (scoop it into a bucket) and the water is hot, you will be able to get a good thorough cleaning of the filters with only half the bottle. The hotter the water the better.

    We will be doing some updates to the label in the near future. Some of the changes on it will be around the application of the product and dosage rate.

    We hear you! We agree! Please be patient with us while we get through the inventory we have and get the label revised.

    Please let us know if you have any other questions or comment!
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