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I’m confused

drain prep how safe?

we have a bottle of Drain Prep and are planning on emptying and refilling bromine/ heavy use hot tub(may 7- july 28th) . Is this product so safe that we can drain into the environment as soon as its done its thing? I`m worried about the bromine / environment.
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  • Mike Drummond (Dealer Development Manager) July 25, 2019 13:57
    Good day John. Thanks for your message!

    Drain Prep is a completely safe item to be discharged into the environment. The product is a completely natural formula made up of naturally fermented enzymes and all-natural surfactants. There are no harsh chemicals in it at all.

    We recommend that Drain Prep be added and allowed to circulate overnight. Once done, it can be safely discharged into the environment.

    Where you need to be concerned is the bromine, pH and any metals in your water. Most regions have water discharge by-laws restricting regulating what can be in the water that makes its way to the storm sewer system.

    I hope this information is helpful. Please let us know if we can help further.
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  • yes i am concerned about
    (Where you need to be concerned is the bromine, pH and any metals in your water. Most regions have water discharge by-laws restricting regulating what can be in the water that makes its way to the storm sewer system).
    Last test(July22) showed ( 1900 ppb Phosphate .. 0.1 ppm Copper)
    So again, should I let it sit before adding drain prep and/or add something to it for the high phosphate?
    Thx
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  • Mike Drummond (Dealer Development Manager) July 26, 2019 13:58
    First, I would suggest making sure your bromine level is below 3ppm and pH is above 7.0. You can then go ahead, add the Drain Prep. Allow the hot tub to circulate overnight and you should be fine to drain the following day.

    Phosphates can be taken out prior to the addition of Drain Prep, but is not necessary.

    Let me know if I can help further.
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  • I’m confident
    Thats great! Just 1 more thing just thought of it.
    I don`t want to discharge hot water down storm drain.
    Is it ok after circulating Drain Prep overnight that we let it cool down?
    Thx Mike
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  • Mike Drummond (Dealer Development Manager) July 26, 2019 15:13
    That would be fine. You can let it cool down and then drain if you'd like.
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  • Thx Mike
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  • I feel that I should also add to my post to add info for others. First I had high phosphates. Used Drain Prep the night before and I was pressed for time. I would recommend that you set aside 2 full days to drain/clean/fill. It took a long time to cool down because I left the lid on so it could circulate at recommended temp. It never got cool enough for me (it was 92 I wanted 85 F) draining after the cleaning period but we had good drainage on the street so I drained on the lawn and it flowed through soil to drain.
    I think though you should not use the same hose to drain/fill tub. When I got water checked the phosphate level was 1800 ppb which I think came from the hose.
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  • Mike Drummond (Dealer Development Manager) September 16, 2019 16:17
    Hi John. That is a good update. You may be correct about the high phosphate level coming from filling with the same hose that was used for draining. I would suggest when adding water at any point that you allow fresh water to flow through the hose for a bit to make sure nothing has accumulated in it. For phosphates, freshwater running through the hose for 5-10 seconds should be sufficient to flush it.

    Quite often, a fair amount of water can remain in the footwell or in the plumbing behind the suction intakes. When resolving high phosphate issues, it is a good idea to use a wet/dry vac to blow as much water as possible out of the plumbing and into the footwell where it can then be sucked out.

    I hope this helps!
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