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I’m frustrated

Foam In Hot Tub - Please Help

I am having an issue with foam in my hot tub and I was told to "shock" the water. I have a 425 gal hot tub and was told to add 5 heaping cap fulls of Amaze to the water. When I went to use the hot tub about a week later, the tub was producing more foam then before.

For regular chemicals, I keep the floating device with bromine pucks floating at all times and add 3 cap fulls of Amaze once a week.

Am I adding too much or too little chemicals or am I just doing something wrong? I understand why we have the foam, I just can't seem to get rid of it.

Thanks,
Chris
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  • Mike Drummond (Dealer Development Manager) November 01, 2011 15:17
    Hi Chris,

    Thank you for your inquiry. I apologize for the delay in getting back to you.

    So you have foam that won't subside....There are actually a few reasons that foaming can develop, and as you'll see, shocking isn't the solution for every reason.

    First of all, how old is the water? That is, when was the tub last drained, cleaned and refilled? Sometimes the water gets 'stale'. When this happens, foaming is very common. Shocking doesn't help much. As a general rule of thumb, I suggest that hot tub water be changed once a season, unless the hot tub is very heavily used. For many homeowners, Oct/Nov is a fairly typical time to change the water.

    Water balance is another consideration. If you water has a low calcium hardness or total alkalinity, the water is soft and very susceptible to having foam develop. Correcting the water balance will resolve the problem.

    As an extension of water balance, total dissolved solids (TDS) on the high end (2000ppm +) can dramatically reduce your water treatment products effectiveness, which in turn can allow foam to develop. In this instance a drain and refill would be necessary.

    Foaming can also be the result of oil and grease build-ups in the hot tub. These can come from our bodies, hair care products, make-up, moisturizing creams, etc. Your active sanitizer will attempt to break these down, but typically shock treatments are needed. If a heavy shock dose is added and more foam develops (as in your situation), it could be the result of the oxidizer doing its job and liberating the water of the waste. Continue shocking until the foaming subsides. You may also want to consider using Dazzle Botanical Cleanse. This is an all-natural enzyme formulation that is added weekly. The enzymes will break down the oils, greases, fats, etc that cause foaming.

    Finally, if you are already using Botanical Cleanse, the foam could be the result of the surfactants in the blend. Once your hot tub has been fully cleansed with Botanical Cleanse, you may see larger bubbles. This foam will dissipate very quickly when the high speed pump is shut down.

    Chris, I would suggest that you bring a water sample to your closest Dazzle retailer for an analysis to determine/rule out some of the causes for foaming. Correct the water as recommended by the retailer, and you will find that your foaming will subside.

    I hope this helps. If you have any further questions, please do not hesitate to contact us again!

    Have a great day!

    Mike Drummond.
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