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Product Identification

I have used Dazzle to winterize our hot tub for the last two years and on start up in the spring I have large clumps or glop's of brownish/black material coming from the pipes and floating in the tub. There is a large glop of the same material in a 1/2 empty original container that was not used.
Also I had put some seals and o-rings in a container to prevent them from drying out and the top layer of the Dazzle was completely layered with the same gunk.
What is it and is it a health risk.
Thanks,
Danny
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  • Mike Drummond (Dealer Development Manager) June 22, 2015 15:08
    Hi Danny,  thanks you for your message.  I'm sorry you are encountering this.  It sounds like the product is breaking down.  This is not common, but can happen as it is a natural product.  The gunk you are seeing is not a health risk.  While we wouldn't normally want to have this enter the water, if it does, give it a shock with some bromine granules or chlorine granules. That should be sufficient to get rid of it. 

    For the O-Rings, just give them a good rinse with fresh water and re-install them. 

    I would like to collect some extra info from you if possible.  Could you please email me at mike.drummond@backyardbrands.com.  I would like to get some further information on when the hot tub was closed, when it was opened.  How was it closed.  Who closed it, etc.

    I hope this helps Danny.  I will wait to hear from you by email.
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    The tub was closed and winterized in December/2014 and opened in June/2015.
    The tub was drained completely and cleaned. All the pipes were sucked out with a shop vacuum. I use a small clear tubing to reach all the hard to reach areas. I blew in the Dazzle antifreeze with the shop vacuum. On start up I filled the tub and drained it again to flush out the antifreeze. Than refilled it and turned it on and that is when I noticed all the gunk floating around. I have scooped our most of it with a net and have the Bromine going and I will also shock it when gets up to temperature.
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