Help get this topic noticed by sharing it on Twitter, Facebook, or email.

rebalancing after adding water to spa?

we've had our hot tub for almost 3 weeks and the water level has dropped a couple inches (guessing it's the water that leaves the tub on our bathing suits?)

what's the best way to replace the lost water and rebalance? can i simply add some water from the hose as when filling and then do a test strip and balance as needed, or is there a specific process to follow?

i've been testing weekly and haven't needed to add anything other than daily chlorine to replace what we've used, & weekly shock, so far. so i'm not sure exactly how to rebalance (like if there's an order to do things in, do i need to wait and test in between each chemical if i have to add ta and ph, do i need to leave cover off for a period of time, etc...) i would also love any general tips for when i do need to. thanks!!!
1 person has
this question
+1
Reply
  • Mike Drummond (Dealer Development Manager) November 27, 2019 17:51
    Hi Katie. Fresh water top-ups is common with hot tub use. Between carry-out and splash-out, its not uncommon for water to be added.

    The easiest way to top-up the water is to use a garden hose. With 2-3" of water being added, some re-balancing will be needed. Your test strips will normally provide you with a chlorine or bromine reading, pH and total alkalinity. You can adjust these based on the dosage rates given on the bottle or you can take a sample to your closest Dazzle/Mineraluxe retailer for a free water test. They will provide you with a personalized, detailed print out of what you need to do to bring the water back into balance. In fact, we normally suggest that you take a sample in every 3-5 weeks for a 'check up' to see how its going.

    The printout will give you the order of corrections, but typically you start with the total alkalinity, then adjust the pH and then calcium hardness. If you choose to do this with a test strip, you should wait about 1hr between each step and re-test with the strip to determine the next dose.

    I hope this helps. Let us know if we can help further.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly indifferent, undecided, unconcerned happy, confident, thankful, excited sad, anxious, confused, frustrated

  • This reply was removed on 2019-11-27.
    see the change log
  • thanks mike!

    so, i added a couple inches and did the mineralux cube & oxygen pkg at the same time (i was told to do this every 2 weeks as my hot tub is only 700 litres). waited a couple hours, and have just tested the water - interestingly, my alkalinity, ph, and hardness are all in the balanced range, but the chlorine reading is high (looks like 10), even though i haven't added any chlorine granules. how do i correct this - is it as simple as running it with the cover off for a little longer to dissipate, or will it just get used up when we get in?

    also, am i right in understanding that when rebalancing, so long as i've waited an hour after all new chemicals are in and the test strip shows everything at ok levels, then i can get in? or do i need to wait longer than that after rebalancing?
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly indifferent, undecided, unconcerned happy, confident, thankful, excited sad, anxious, confused, frustrated

  • Mike Drummond (Dealer Development Manager) November 27, 2019 20:24
    Hi again. Yes. Just leave the cover off for a little while and it will bring the chlorine level down. The spike is most likely caused by the Oxygen. It does contain a bit of chlorine. Once you use the hot tub, it will come down even further.

    After re-balancing, as long as the readings are in the OK range, you can go ahead and use the hot tub. Just be sure it is at least 20 minutes after the Oxygen has been added.

    Let us know if we can help further.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly indifferent, undecided, unconcerned happy, confident, thankful, excited sad, anxious, confused, frustrated