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Bad RequestWin32Error when trying to do bulk update

Hello,

We are facing problem when doing bulk updates. We always received this error :

09:29:40: FAHttp::Send::WinHttpReceiveResponse Status 400 Bad RequestWin32Error::
09:29:40: Error: Unable to create batch.

Any idea?

Thanks,

Bruno.
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  • Please find that attached message output.

    Starting DBAmp load.

    --- Starting SF_BulkOps for JSON_Staging__c_ins V3.1.7
    17:24:23: Run the DBAmp.exe program.
    17:24:23: DBAmp Bulk Operations. V3.1.7 (c) Copyright 2006-2016 forceAmp.com LLC
    17:24:23: Inserting JSON_Staging__c_ins (MAU-APP-SQLWQ01\FOIDQT / SalesForce).
    17:24:24: DBAmp is using the SQL Native Client.
    17:24:24: Batch size reset to 100 rows per batch.
    17:24:25: SF_Bulkops will poll every 60 seconds for up to 3600 seconds.
    17:24:25: Warning: Column 'Sort' ignored because it does not exist in the JSON_Staging__c object.
    17:24:26: Batch 75126000000L5sFAAS created with 100 rows.
    17:24:27: Batch 75126000000L5sKAAS created with 100 rows.
    17:24:27: Batch 75126000000L5sPAAS created with 100 rows.
    17:24:28: Batch 75126000000L5sUAAS created with 100 rows.
    17:24:28: Batch 75126000000L5sZAAS created with 100 rows.
    17:24:29: Batch 75126000000L5seAAC created with 100 rows.
    17:24:29: Batch 75126000000L5sjAAC created with 100 rows.
    17:24:30: Batch 75126000000L5sVAAS created with 100 rows.
    17:24:30: Batch 75126000000L5sWAAS created with 100 rows.
    17:24:31: Batch 75126000000L5soAAC created with 100 rows.
    17:24:32: Batch 75126000000L5stAAC created with 100 rows.
    17:24:32: Batch 75126000000L5sLAAS created with 100 rows.
    17:24:32: Batch 75126000000L5syAAC created with 100 rows.
    17:24:33: Batch 75126000000L5sQAAS created with 100 rows.
    17:24:33: Batch 75126000000L5t3AAC created with 100 rows.
    17:24:34: Batch 75126000000L5t8AAC created with 100 rows.
    17:24:35: Batch 75126000000L5tDAAS created with 100 rows.
    17:24:35: Batch 75126000000L5tIAAS created with 100 rows.
    17:24:36: Batch 75126000000L5tNAAS created with 100 rows.
    17:24:36: Batch 75126000000L5tSAAS created with 100 rows.
    17:24:37: Batch 75126000000L5tXAAS created with 100 rows.
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    17:25:39: Batch 75126000000L5ySAAS created with 100 rows.
    17:25:40: Batch 75126000000L5xRAAS created with 100 rows.
    17:25:40: Batch 75126000000L5yJAAS created with 100 rows.
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    17:29:56: Batch 75126000000L6K4AAK created with 77 rows.
    17:29:56: 63877 rows read from SQL Table.
    17:29:56: 63877 rows processed.
    17:29:56: Job still running.
    17:30:11: Job still running.
    17:31:22: Error: Unable to retrieve job information.
    17:31:22: FAHttp::Send::WinHttpSendRequest
    Win32Error::
    The server name or address could not be resolved

    17:31:22:
    17:31:22: Check the Salesforce Application Setup / Monitoring / Bulk Data Load Jobs for final job disposition.
    17:31:22: Error: DBAmp.exe was unsuccessful.
    17:31:22: Error: Command string is C:\"Program Files"\DBAmp\DBAmp.exe insert:bulkapi(old),batchsize(100) JSON_Staging__c_ins "MAU-APP-SQLWQ01\FOIDQT" "SalesForce" "SALESFORCEQA" " "
    --- Ending SF_BulkOps. Operation FAILED.
    Msg 50000, Level 16, State 1, Procedure SF_BulkOps, Line 159
    SF_BulkOps Error: 17:24:23: DBAmp Bulk Operations. V3.1.7 (c) Copyright 2006-2016 forceAmp.com LLC17:24:23: Inserting JSON_Staging__c_ins (MAU-APP-SQLWQ01\FOIDQT / SalesForce).17:24:24: DBAmp is using the SQL Native Client.17:24:24: Batch size reset to 100 rows per batch.17:24:25: SF_Bulkops will poll every 60 seconds for up to 3600 seconds.17:24:25: Warning: Column 'Sort' ignored because it does not exist in the JSON_Staging__c object.17:24:26: Batch 75126000000L5sFAAS created with 100 rows.17:24:27: Batch 75126000000L5sKAAS created with 100 rows.17:24:27: Batch 75126000000L5sPAAS created with 100 rows.17:24:28: Batch 75126000000L5sUAAS created with 100 rows.17:24:28: Batch 75126000000L5sZAAS created with 100 rows.17:24:29: Batch 75126000000L5seAAC created with 100 rows.17:24:29: Batch 75126000000L5sjAAC created with 100 rows.17:24:30: Batch 75126000000L5sVAAS created with 100 rows.17:24:30: Batch 75126000000L5sWAAS created with 100 rows.17:24:31: Batch 75126000000L5soAAC created with 100 rows.17:24:32: Batch 75126000000L5stAAC created with 100 rows.17:24:32: Batch 75126000000L5sLAAS created with 100 rows.17:24:32: Batch 75126000000L5syAAC created with 100 rows.17:24:33: Batch 75126000000L5sQAAS created with 100 rows.17:24:33: Batch 75126000000L5t3AAC created with 100 rows.17:24:34: Batch 75126000000L5t8AAC created with 100 rows.17:24:35: Batch 75126000000L5tDAAS created with 100 rows.17:24:35: Batch 75126000000L5tIAAS created with 100 rows.17:24:36: Batch 75126000000L5tNAAS created with 100 rows.17:24:36: Batch 75126000000L5tSAAS created with 100 rows.17:24:37: Batch 75126000000L5tXAAS created with 100 rows.17:24:37: Batch 75126000000L5tcAAC created with 100 rows.17:24:38: Batch 75126000000L5tEAAS created with 100 rows.17:24:38: Batch 75126000000L5thAAC created with 100 rows.17:24:39: Batch 75126000000L5t9AAC created with 100 rows.17:24:39: Batch 75126000000L5tTAAS created with 100 rows.17:24:40: Batch 75126000000L5tmAAC created with 100 rows.17:24:40: Batch 75126000000L5suAAC created with 100 rows.17:24:41...
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  • 17:31:22: FAHttp::Send::WinHttpSendRequest
    Win32Error::
    The server name or address could not be resolved

    This error message indicates that DBAmp was not able to reach the salesforce.com server because of an internet failure. Perhaps there was a loss of connectivity at that moment.

    Also, this is NOT the same error message you initially posted. That was a network error where DBAmp could not retrieve the response.

    Both of these errors indicate a flaky or intermittent problem with internet access from that server. I would bring your network team in and ask them to setup a monitoring trace that can be examined to determine root cause. Could be a failing network card or something else in the network stack.
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  • Thanks, I will send you another log when I got a new error type.

    In the mean time, do you know if DBAmp is doing a retry when trying to resolve the server name from the DNS?

    Thanks,

    Bruno.
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  • Hello Bill,

    Do you know what this error means? Is it also related to network problem?

    Thanks,

    Bruno.

    --- Starting SF_BulkOps for JSON_Staging__cB V3.1.7
    16:59:46: Run the DBAmp.exe program.
    16:59:46: DBAmp Bulk Operations. V3.1.7 (c) Copyright 2006-2016 forceAmp.com LLC
    16:59:46: Inserting JSON_Staging__cB (MAU-APP-SQLWQ01\FOIDQT / SalesForce).
    16:59:47: DBAmp is using the SQL Native Client.
    16:59:47: Batch size reset to 1 rows per batch.
    16:59:59: Error: Unable to set salesforce Session Id.
    16:59:59: Error: Unable to populate salesforce session id.
    16:59:59: Error: DBAmp.exe was unsuccessful.
    16:59:59: Error: Command string is C:\"Program Files"\DBAmp\DBAmp.exe insert:batchsize(1) JSON_Staging__cB "MAU-APP-SQLWQ01\FOIDQT" "SalesForce" "SALESFORCEQA" " "
    --- Ending SF_BulkOps. Operation FAILED.
    Msg 50000, Level 16, State 1, Procedure SF_BulkOps, Line 149
    SF_BulkOps Error: 16:59:46: DBAmp Bulk Operations. V3.1.7 (c) Copyright 2006-2016 forceAmp.com LLC16:59:46: Inserting JSON_Staging__cB (MAU-APP-SQLWQ01\FOIDQT / SalesForce).16:59:47: DBAmp is using the SQL Native Client.16:59:47: Batch size reset to 1 rows per batch.16:59:59: Error: Unable to set salesforce Session Id.16:59:59: Error: Unable to populate salesforce session id.
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  • Yes. DBAmp was unable to obtain a session id from salesforce.
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