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Error 5103 : Failed to read from reply

I started getting the following errors on SF_Refresh:

--- Starting SF_Refresh for Contact V3.3.3
23:03:05: Using Schema Error Action of yes
OLE DB provider "DBAmp.DBAmp" for linked server "SF_SBOX" returned message "Error 5103 : Failed to read from reply.
The operation timed out
23:44:58: Error: Unable to validate object: Cannot obtain the schema rowset "DBSCHEMA_TABLES_INFO" for OLE DB provider "DBAmp.DBAmp" for linked server "SF_SBOX". The provider supports the interface, but returns a failure code when it is used.
--- Ending SF_Refresh. Operation FAILED.
Msg 50000, Level 16, State 1, Procedure SF_Refresh, Line 843
--- Ending SF_Refresh. Operation FAILED.

This is actually happening also on other objects and in the Production environment.

I noticed that, although I can Test Connection Successful on the linked servers, I get an error when I try to drill down to Catalogs

Can it be a permissions related issue?
I'm trying to get hold of the DBA/IT team, but in the mean time any help would be appreciated.
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