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Error in uninstalling 2.194

We are trying to install version 3.14 but when the installation program reaches the step to install the new files, we experience an error message that says "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'DBAmpInstallx64.msi' in the box below"
This pop-up box seems to be related to the installation program attempting to uninstall the existing 2.194 installation. We receive the same error message when trying to uninstall 2.194 from Add/Remove Programs. Is there some sort of manual installation or uninstall steps for 2.194 that can help to resolve this issue?
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