Conversations

Photo of Yvonne Bayside
issues with emails in dealermine
I notice this morning when I try to send email confirms to customers through the DM email the email will come up blank.  I have to go cli...
  • 1 me too
  • 2 replies
  • Problem
Photo of Yvonne Bayside
winter tire swap fetch
HI there, I need to get a fetch created for my Winter Tire Swap.  Its for the codes 9N1 and 9M11 (not 9M1).  Its for Bayside Chrysler. T...
  • 1 me too
  • 1 reply
  • Problem
Photo of Deborah Martel
MVI is listed on call select screen, but there are no MVI's in Ontario
I have to option to choose MVI from my call select screen although my dealership is in Ontario and they do not perform MVI"s there. How d...
  • 2 me toos
  • 4 replies
  • Problem
Photo of Yvonne Bayside
issue with saved draft appointments
With this new release, I am noticing that when I have to save a draft and go back in to complete the draft later.  The little warning (wh...
  • 1 me too
  • 1 reply
  • Problem
Photo of Jane Webb
Is there a way to inactivate an opcode in DealerMine?
A lot of dealerships have thousands of opcodes they do not use anymore.  Is there a way in DealerMine to remove these opcodes from the li...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Patty Lynn
Hi, My contacts are not pulling throu today. thanks!
  • 1 me too
  • 3 replies
  • Problem
  • Solved
Photo of Vickar Service
ADP booking issue as before
For customer number 13427, the appointment was booked for Feb 20 for 10:30am in Dealermine. When I go into ADP the appointment shows for ...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Yvonne Bayside
Getting an error inputting a new VIN# for a 2013 Dodge Ram into DM
Hello,  I created a new customer file in DM (prod) and when I put in the VIN# I got an error that the "make" "Ram" isnt correct.  This w...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Renee D
New Advisor user request - Clarks Sussex
Please add new Advisor user Chelsea Goodine, empl # 178, email cgoodine@clarks.ca. thank you
  • 1 me too
  • 1 reply
  • Problem
  • Solved
  • Archived
Photo of Patty Lynn
Too Many Contact Suddenly on Contact Screen
Contact Screen
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Pembina Service1
BOOKING AN APPOINTMENT USING THE DROP DOWN SERVICES LIST
When booking an appointment using the drop down list should it use the op code most used or will it use the last op code used on the cust...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Yvonne Bayside
dealermine loading slow feb 10 ?
Just wondering if anyone else is noticing dealermine loading slow this morning, and very slow from screen to screen.  I did the usual log...
  • 4 me toos
  • 5 replies
  • Problem
  • Solved
Photo of Kelsey
Search function not working in DM
Hey All, Just wondering if anyone else was having a problem searching for customers in version V5.0.2 in Google Chrome. It would allow me...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Yvonne Bayside
system update V5.0.2 in prod ... possibly faster then Superman (...possibly)
Wow what I difference I am seeing in the system today!  I use Google Chrome for my Dealermine, and this morning I scrolled through 400+ c...
  • 2 me toos
  • 1 reply
  • Praise
  • Archived
  • Merged
Photo of Al Moroz
Links for 'Release Notes' Not Working
Hi, Trying to review some of the latest Release Notes and some Links are not working in a few spots. 1. News > Releases, [Click for mor...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of kandise bryant
Dealermine Slow?
Dealermine  just got super slow, is anyone else having this issue?
  • 1 me too
  • 6 replies
  • Question
  • Answered