Help with no audio

  • Question
  • Updated 4 years ago
  • Answered
I can not get the audio on my ipod touch. I did the factory reset, but no luck. Also, when I disconnect from my computer, I get a repeated error message that says "line out"....
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heidi

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Posted 4 years ago

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Dane Falkner, Official Rep

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Official Response
Perhaps you need to reboot your device. This is done by holding down the button on the top of the device until you see a swipe to power off message. Then power it off and once it has shut down you can push the top button again to start it up. This is good to do every few weeks with your device to defragment memory.