2019 DA - dead on arrival for me

  • 1
  • Problem
  • Updated 3 months ago
Hi all,

I usually use DA through the gurus promo but decided to ditch gurus but stick with DA. I just bought one license for one league and it appears nothing is working. I set up my league and entered a draft and it's completely blank with a "Support Issue" box almost instantly popping up. 

I've tried clearing cache as prompted and tried on a different computer with a different browser, no luck. 
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JSA

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Posted 3 months ago

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Ted Kasten, Founder

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Hi - It is likely something with the settings for that league.  What is your Draft Analyzer League ID?  I will take a look now and get you going.  Glad you are sticking with the DA!

Ted
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JSA

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(Draft Analyzer League ID: 173830)

No problem Ted, it's a great product, fits my unique league well. 


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Ted Kasten, Founder

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I see the issue, you didn't purchase a source of projections.  We need to enforce that better on the buy page.  I went ahead and added 4for4 for you to get you going (I will delete this post tomorrow so others don't try to get free projections!).  Sound good?!  Log out and back in to get your updated license.
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JSA

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I was taking a look at it and thought that might have been the case but for some reason I thought I could upload custom projections. I have PFF so was trying to get those in. Thanks for the help Ted, I appreciate the timeliness!