Purchased draft analyzer but software tells me I need to purchase to use?

  • 1
  • Question
  • Updated 1 year ago
Photo of Kenneth Sterling Samples

Kenneth Sterling Samples

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Posted 1 year ago

  • 1
Photo of Ted Kasten

Ted Kasten, Founder

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Looking up your license now...
Photo of Ted Kasten

Ted Kasten, Founder

  • 3714 Posts
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You are good to go now Kenneth. Log out and back in to access your updated license.  Sorry for the glitch.
Photo of Kenneth Sterling Samples

Kenneth Sterling Samples

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Thanks! I appreciate the help!
Photo of Jesse Martinez

Jesse Martinez

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This is happening to me again and I got charged twice

Photo of Ted Kasten

Ted Kasten, Founder

  • 3714 Posts
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Hi Jesse - What is the email address for your account?  I will get you going immediately.
Photo of Ted Kasten

Ted Kasten, Founder

  • 3714 Posts
  • 264 Reply Likes
Thank you Jesse. Your license has been updated. Log out and log back in and you will be good to go.