Disappearing wine

  • 1
  • Problem
  • Updated 5 years ago
Hello, I just added a 24th wine to my cellar. I have saved it and it appears in my cellar and then when I come back into the app it is gone. I have saved it a couple times and it keeps disappearing. Any ideas? Thx
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Posted 5 years ago

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Brad, Official Rep

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Hi Don -

You are the second person to report this behavior after our release a few weeks ago. We are looking into it and would appreciate your help.

Could you do me a favor and try to replicate this exact behavior, doing the following:

- note the exact time you save the wine
- in the private tasting note field, please put a note in like "this is for you drync guys"
- email your drync account information ie. email you used to register your drync account to us at feedback@drync.com

That would be super helpful. Thanks in advance.