How do I log into my account without a facebook or twitter account?

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  • Updated 4 years ago
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douglas.b

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Posted 4 years ago

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Brad, Official Rep

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Hi Douglas -

I'm not sure I understand the question. You do not need Facebook or Twitter to use Drync. Are you trying to use Drync on a mobile device, or the web? Have you already created a Drync account under Settings->My Account?

If you give me a little more information I will try to help you.

-brad
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douglas.b

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Using an iphone and yes I have created an account already. When I open the app and go to settings the only sign in options are thru facebook or twitter. I have switched mobile phones and want to upload my cellar entries from my old iphone to me new iphone.
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Brad, Official Rep

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Aha - I understand. Before I give you full instructions, may I ask if you created the Drync account on your new phone, or old one?
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douglas.b

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Created on both
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Brad, Official Rep

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Hmm. You can't create a new account on two devices using the same email address. The model is that you CREATE the account on one device, and then LINK other devices to that account.

What you need to do is:

- on the NEW device, go to Settings->My Account->Link Existing
- type in the email address you used to create the original account on the OLD device
- you should receive an email with a link in it to validate the email address. Click that. This is a critical step btw - if you don't receive the email, please let me know.
- then exit and restart the app on your NEW phone (note - exiting is different than just closing it. One way to do this is to restart your phone)

All your wines from your old phone should be merged with any you have put on your new phone. Please let me know.

-brad
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douglas.b

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Thanks that worked.