App tells me I cannont pay for item??

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  • Updated 4 years ago
I installed the android ebay app on my phone the other day and used it for the 1st time today.

However I bought an item for 99p on a buy it now

(uk seller, I'm in the uk and have no problems receiving goods)

However I couldn't complete the checkout procedure as the app told my that the seller doesn't ship to my location??

As soon as I got home I was able to pay for the item yet every time I tried using the phone app it told me the sellelr doesn't ship to my location?

Is this a know bug? has this happened to anyone else?

sorry if this is the wrong forum (mods please move if needed)
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madmowgli

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Posted 5 years ago

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Andrew

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I live in Australia and have this issue too. Only seems to have started happening after I updated the ebay application.

I can pay for the items fine through the ebay mobile website though.
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eBay Mobile Team, Official Rep

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If you continue to run into this issue, please let us know which version of the eBay for Android app you are using and the item # of the eBay item you wer not able to pay for through the app.

Thanks,

Ginger
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harry angell

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I had this problem and in the end I had to use my friends iPhone to pay for my item the item was 230559597783 and the android ebay app version was 1.2.1.5 which I downloaded from market only 2 days ago. Any help would be appreciated
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eBay Mobile Team, Official Rep

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Hi Harry,

Did you end up paying for the item with your friends eBay for iPhone app? Or through by accessing eBay.co.uk through Safari on their iPhone?

Thanks,

Ginger
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harry angell

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I am almost certain it was the app and he signed out of his account and I signed in on mine and it worked flawlessly