Can't update!

  • Praise
  • Updated 3 years ago
Hi I'm on an LG Optimus V and for some reason whenever I try to update the app to the latest version it says "Package File is Invalid" I've tried several time and tried rebooting. I don't want to uninstall it because I'm afraid I won't be able to get it back on!
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Posted 3 years ago

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Chris, Employee

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Hello, rayz321z. Could you please provide some additional details?:

-which version of OS are you using?
-are you on 3G/4G or wifi?
-if cellular, which network?
-if wifi, how close are you to the router? Are you moving between networks?

Photo of rayz321zR


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I am on gingerbread.
Virgin mobile phone
1 network
Strong wifi(within 15 feet)
I've downloaded several other apps and they always work.

If there is anything else I can do let me know
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Shirley McCullough

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Get me the old eBay back! The new download messed up everything! Now I can't even view it on my iPad.