eBay iPhone Changes for version 2.2

  • Announcement
  • Updated 4 years ago
Dear eBay for iPhone community,

I wanted to let everyone know about the changes that are included in this new eBay for iPhone 2.2 release. We have reverted to the previous version of My eBay. We read your reviews, GetSatisfaction comments, and Tweets and heard you. You prefer the old way. For those of you who prefer the new layout, we are making this change. Also know that we are continuing to work on a solution that will work for for all and through that process we will be conducting usability testing to ensure we get it right.

Here is a list of the changes we made:
1. We returned to the list view version of My eBay
2. We removed the menu screen for My eBay
3. We reduced the number of recent items on the home screen from six to three
4. We moved the member profile button back to the home screen
5. Sign out has been returned to the member profile screen
6. We changed the saved search list to most recently created first. (We are looking at a way to have this list be sortable.)

I'd like everyone to know that we totally appreciate all the feedback we get. We read it all and we consider it all. We thank you for your passion and your continued use of the app.

Also look for many new features and improvements to both the buying and selling experience coming soon. And as always, please keep letting us know what features you'd like to see here on GetSatisfaction.

Here is a link to download:
http://itunes.apple.com/us/app/ebay-m...

Thank you,

David Beach
Director of Product Management, eBay Mobile
Photo of David Beach

David Beach

  • 149 Posts
  • 8 Reply Likes
  • thankful

Posted 4 years ago

  • 1
Photo of Jeffrey FassinoJF

Jeffrey Fassino

  • 1 Post
  • 0 Reply Likes
Hey there's a huge glitch in latest version!! A business killer!!! For last four days can't list or relist to the the apps: eBay motors - parts & literature category because a "listing error - requires condition" window pops up! And stops listing attempt from completing. There is no provision in the template to choose condition in that category. Can't post, so no sales and no revenue for member or eBay/PayPal !!!! It kills business dead! I'm working the mobile app from my iPhone 3GS. Work fine before the last app update. It had ruined my relationship with eBay and forced me to the top of the call escalation list. Thanks lost another perfect ebayr!
Photo of David Beach

David Beach

  • 149 Posts
  • 8 Reply Likes
Jeffery,

Thank you for reporting this. We are looking into this issue right now. A fix will be made and we'll get it into a new update ASAP. I'm sorry that this has been a problem. I'm also sorry to hear that you had trouble with the call center. But I'm glad you found us here at GetSatisfaction. The people that read the messages here are the actual people that work on the apps. So please let us know if you need anything else.

- David
Photo of LyndaL

Lynda

  • 5 Posts
  • 0 Reply Likes
David... Any progress on this?? There are thousands of us motors sellers that can't make a listing with the app.. It is beyond comprehension to me how you guys could be so asleep at the wheel.. This has been broke for weeks!! Please help.. Don't include this with an update.. MAKE an update to fix this... Maybe if someone on your team was actually an ebY motors seller??? -Lynda
zdilly
Photo of eBay Mobile Team

eBay Mobile Team, Official Rep

  • 2706 Posts
  • 119 Reply Likes
Hi Lynda,

We hope to have the app update with the fix for the item condition issue with Motors P&A listings out in the next week. We'll let you know if this is delayed or out sooner.

Thank you for patience.
Photo of RayR

Ray

  • 17 Posts
  • 1 Reply Like
Hello,

unfortunately I still can't download the current app to my iPhone . Is there a way to circumvent this problem, other than throwing the iPhone away?

Thanks

Ray
Photo of eBay Mobile Team

eBay Mobile Team, Official Rep

  • 2706 Posts
  • 119 Reply Likes
Hi Ray,

Are you receiving any type of error message from the App Store when you try to download the app?

What type of phone do you have?
What is your iOS version?
Photo of RayR

Ray

  • 17 Posts
  • 1 Reply Like
Hi Ginger,

yes, the App Store message says that I'd need the iOS 4.0 software update.

This makes no sense, of course, since my iPhone 2G can't be upgraded to iOS 4 .
It's got the latest iOS 3.1.3
Photo of Sally Eades

Sally Eades

  • 2 Posts
  • 0 Reply Likes
yep, im having the exact same problem. recently updated from 3.1.2 on 2g iphone to 3.1.3 and it no longer works, where as it was on old iOS. help please, really miss this app!!!
Photo of eBay Mobile Team

eBay Mobile Team, Official Rep

  • 2706 Posts
  • 119 Reply Likes
Hi Ray and Sally,

The eBay for iPhone app requires iOS 4.0 or higher. If you have an older version of the app saved on iTunes, you may be able to re-install that older version with your iOS 3.1.3 as long as the app version is 2.0 or lower.

We aren't able to keep an older version of the app available for download in the Apple App Store. Only option if you have an iOS under 4.0 is to put the app on your phone through an iTunes account that still has the older version saved.

Sally - it's not clear to me if you still have the app on your phone and it's not working or if you no longer have the app and have tried to re-download it.
Photo of Sally Eades

Sally Eades

  • 2 Posts
  • 0 Reply Likes
basically, i had to restore all my phone data and settings which deleted everything on the phone. i restored everything back from my itunes account which also put the ebay app back on. the version i had on my itunes was the older version which worked fine before but now doesn't. so in effect what this means is that anyone using an old 2g or 3g iphone on 3.1.3 or earlier cant now use your ebay app, whereas they could before, and considering nothing has really been changed with the app to warrant it only being usable on iOS 4 or higher makes this seem very unfair. almost as if people with older iphones are being forced to unecessarily upgrade if they want to use your ebay app. very, very poor!!!
Photo of RayR

Ray

  • 17 Posts
  • 1 Reply Like
Do you know someone who still has a backup of the old version 2.0.2 , which was iOS3 compatible ?
Photo of Kirsty Loschiavo

Kirsty Loschiavo

  • 1 Post
  • 0 Reply Likes
hi,
i just updated to the latest version of ebay app for iphone 2.2.1
the app is working perfectly except when i mulit-task. the icon for ebay is blank, if i tap the icon ebay opens and runs.
is there a solution?

i'm running the latest OS 4.3.3
Photo of jonathan

jonathan, Employee

  • 1059 Posts
  • 27 Reply Likes
Kristy,

That is very strange. You should try deleting and reinstalling the app and see if the icon returns.

Thanks
Jonathan
Photo of Marci Leon Badgerow

Marci Leon Badgerow

  • 1 Post
  • 0 Reply Likes
How about adding the ability to view/update contact information? My location on the mobile app is an old address, though this has been updated for quite a while on the web site. Because of this I am not able to purchase through ebay mobile since it will be shipped to an old address. This needs to be added (or at least better synched with the Web site).
Photo of jonathan

jonathan, Employee

  • 1059 Posts
  • 27 Reply Likes
Marci,

If you have version 2.3.2 when you go to pay for items you can add a new address to your account. Please try it out!

Jonathan