Ebay Mobile App for Blackberry Won't Let Me In!!!!!

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  • Updated 1 year ago
  • Answered
Mobile ebay will not let me sign in. I have a Blackberry Storm 2 and it keeps telling me "Incorrecty user ID or password.
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slscott20

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Posted 4 years ago

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Srikanth, Employee

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I am sorry you are having problems. Can you please provide us the following information, so we can investigate further

1. Your eBay user id
2. Version of the app you have your device, is it the latest from app world ?
3. Are you having problems loggin in on your system in a browzer ?

Thanks
Srikanth
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slscott20

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!. thevisionary2004
2. version 1.0.3.5 (Research In Motion)
3. I am having trouble logging in from the app itself. It tells me my user ID or password is incorrect. I can log in just fine on either of my computers, but I cannot log in on the phone.

Sanjanette
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eBay Mobile Team, Official Rep

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Hi slscott20,

If you haven't already, suggest updating the eBay BlackBerry app to the latest version which was released on Sunday, 2.0

If you still have login issues double check your phone's predictive text settings and turn it off if on. That can interfere with your password.

Easy way to tell if predictive text is interfering is to login to eBay from the website in the browser on your BB, not through the app. If you can't login to the website then there it's most likely the password or User ID is being entered incorrectly.

If you use the PayPal Secure ID, you'll need to add those numbers to the end of your password to login. This is only applicable if you signed up for that program.
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murphyab

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This new version has a lot of problems. My eBay and watchlist doesn't load 75% of the time when there is full cellphone reception AND wifi service. If I'm even able to login it makes me login multiple times a day. It repeatedly tells me my password is incorrect but yet I'm able to login fine from my blackberry using the web browser. I'm not getting all notifications sent to my bb. All of these errors have happened since the upgrade. The old version worked great. What happened eBay?
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jorge armando B. R.

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I live in Dominican Republic and let me know if I can not download here
orrr I can do??
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eBay Mobile Team, Official Rep

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The eBay for BlackBerry app is not available in the Dominican Republic. You can find out more about the app and where it is available here - http://appworld.blackberry.com/websto...