My eBay app goes black screen, been that way since yesterday. Any ideas?

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  • Updated 3 years ago
my app is constantly telling me it cannot connect to server while all mt other apps connect just fine, it freezes often while connected, and now the screen has just been going black when I go to pay for items. the screen has been blacked out for a day now.
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minassianandre

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  • disappointed/frustrated

Posted 3 years ago

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eBay Mobile Team, Official Rep

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Hello Minassianandre,

In the past we've had reports of a similar nature and all the users had jailbroken devices. Uninstalling the software to jailbreak the device resolved the issue. Is your device jailbroken?