Network and sign in issues with eBay mobile apps.

  • Announcement
  • Updated 2 years ago
Thank you for all the reports. We are sorry you are having trouble logging in. We are currently working on the issue and hope to have it resolved shortly.
Photo of jonathan

jonathan, Employee

  • 1048 Posts
  • 23 Likes

Posted 4 years ago

  • 1
Photo of GarethG

Gareth

  • 3 Posts
  • 0 Likes
My iphone updated my ebay app and now i cannot sign in. I get an error message regarding some security issue.

This reply was created from a merged topic originally titled
my ebay iphone app won't sign in after update.
Photo of Brandon DunawayBD

Brandon Dunaway

  • 1 Post
  • 1 Like
App no longer loads data. I signed out then it wouldn't allow me to sign back in. After I reinstalled it, it still won't let me log in. Previously it kept saying network timeout and that I had lost my connection which I hadn't. I have an iPhone.

This reply was created from a merged topic originally titled
Can't sign in.
Photo of Robert Pocock

Robert Pocock

  • 4 Posts
  • 1 Like
This reply was created from a merged topic originally titled
Can't login since new update 2.1.1 please sort out I need my ebay.
Photo of Kate Hailstone

Kate Hailstone

  • 4 Posts
  • 0 Likes
I have just updated my ebay app on my iphone and now I can not sign in at all! Keeps telling me network timed out and on my hubbys iphone its just not loading up at all!

I have delted the app and re installed, I have re booted my phone the lot!

Whats the point in giving us an update for the app if you then cant access it??

HEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEELP!!!!

This reply was created from a merged topic originally titled
App not working at all!! HELP ME ASAP!!!.
Photo of Lee Clarke

Lee Clarke

  • 2 Posts
  • 0 Likes
Is there a problem with version 1.5 iPad app? I have been unable to log in since the update.

Regards

Lee

This reply was created from a merged topic originally titled
Can't log in.
Photo of Ian DewingID

Ian Dewing

  • 3 Posts
  • 0 Likes
Just updated to version 2.1.1 on the iPhone 4 and no longer can log-in.

Get Network Timeout message (N1).

Not a problem with the account as still works on the PC.

This reply was created from a merged topic originally titled
Version 2.1.1 can't log in.
Photo of Craig MurrayCM

Craig Murray

  • 4 Posts
  • 0 Likes
I just downloaded the mobile eBay app, but can't login to my account, and get the "Login Error -- Invalid username or password" message. I am using the same username and password that I've used with eBay for almost ten years.

BTW, am using iphone4, software v. 4.3, ATT carrier, mobile eBay 2.1.1, and my password has two non-alphanumeric characters.

This reply was created from a merged topic originally titled
Help! Can't log in!.
Photo of Craig MurrayCM

Craig Murray

  • 4 Posts
  • 0 Likes
Thanks for the speedy reply, Jonathan, but I tried logging in today and got the same error message.
Photo of jonathan

jonathan, Employee

  • 1044 Posts
  • 23 Likes
Craig

Are you still having the issue? If you are can you give us the exact text of the error message. Thank you.
Jonathan
Photo of Rich Rensberger

Rich Rensberger

  • 3 Posts
  • 0 Likes
iPhone eBay app will not let me log in uninstalled and reinstalled and still doesn't work

This reply was created from a merged topic originally titled
iPhone eBay app. Not working why.
Photo of xtarisX

xtaris

  • 4 Posts
  • 0 Likes
I just updated my IPad eBay app and The new updated app cannot sign-in to eBay.

This reply was created from a merged topic originally titled
IPad eBay app not signing in - Now USELESS.
Photo of DarrenD

Darren

  • 5 Posts
  • 0 Likes
Latest iPad version won't let me log on

This reply was created from a merged topic originally titled
New iPad version keeps crashing on me, or won't let me log in..
Photo of PaulP

Paul

  • 3 Posts
  • 0 Likes
App will not sign in when I updated t version 2.1.1. It won't work on my iPad ver 4.3 or my iPhone ver 4.3

This reply was created from a merged topic originally titled
App will not sign in on iPad or iPhone.
Photo of wayneW

wayne

  • 2 Posts
  • 0 Likes
This reply was created from a merged topic originally titled
cannot login with new version ipad 1.5 to co.uk account, network timeout.
Photo of CaroleC

Carole

  • 1 Post
  • 0 Likes
Since update, don't seem to have ability to watch my eBay items and selling items.
Why is this. It's what I got ap for and it was good before!

This reply was created from a merged topic originally titled
update has made this ap useless!!.
Photo of jonathan

jonathan, Employee

  • 1048 Posts
  • 23 Likes
The issue has been resolved and all the apps should work correctly now. Sorry for any inconvenience this may have caused.
Photo of kkthanksbaiK

kkthanksbai

  • 1 Post
  • 0 Likes
I have been loosing auction thanks to the new update. That makes me sad panda :-(
Photo of jonathan

jonathan, Employee

  • 1043 Posts
  • 23 Likes
The issue is now fixed. please try again.
Photo of Scott SauberSS

Scott Sauber

  • 2 Posts
  • 0 Likes
One year later... apparently not
Photo of Margaret Caisey

Margaret Caisey

  • 3 Posts
  • 0 Likes
Have been unable to sign in today Sunday, 20th March. Keep getting timed out notification. Obviously needs fixing as not experienced this before in yonks of using eBay App on iPad. Pretty please fix it quick! Thanks.
Photo of jonathan

jonathan, Employee

  • 1043 Posts
  • 23 Likes
It is fixed, please try now.
Photo of Rich Rensberger

Rich Rensberger

  • 3 Posts
  • 0 Likes
Thank you
Photo of PaulP

Paul

  • 3 Posts
  • 0 Likes
Thank you very much.
Photo of Robert Pocock

Robert Pocock

  • 4 Posts
  • 1 Like
Cheers great thanks for the fast response
Photo of Craig MurrayCM

Craig Murray

  • 4 Posts
  • 0 Likes
Thanks for the speedy reply, Jonathan, but I tried logging in today and got the same error message.
Photo of Jac Lives Here

Jac Lives Here

  • 1 Post
  • 0 Likes
Just like everyone else I can't log in. Uninstalled and reinstalled but that doesn't help. Please fix as im at risk of loosing money here.
Photo of Sharon Norsworthy

Sharon Norsworthy

  • 1 Post
  • 0 Likes
Trying to sell an item but keeps saying network timed out. How do we rectify this?
Photo of jonathan

jonathan, Employee

  • 1048 Posts
  • 23 Likes
Sharon,

Are you on a cell connection or wifi?

Thanks
Jonathan
Photo of naiemdN

naiemd

  • 12 Posts
  • 0 Likes
Hi cant log in - says user id or password is incorrect pl;ease retry or contact customer support if problem continues.
Photo of creepingmeeC

creepingmee

  • 1 Post
  • 0 Likes
I also can no longer use this app. Just network errors. Is anyone else besides me jailbroken? I don't know if that has something to do with the problem or not. Older versions were ok. But now I can't do anything with this app.