Paying with PayPal Problem

  • Problem
  • Updated 3 years ago
Upon checkout i get to the PayPal login page, i enter my login and password and then i get an Error. It won't allow me to login to PayPal and pay for my purchase. I was able to pay for items with the older version.
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tflorb

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Posted 3 years ago

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Rolf, Product Manager

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Hi Tflorb-

Can you tell me what the error is?

Have you verified your username and password on the PayPal site?

Thanks,
-Rolf
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tflorb

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It just says error nothing more. I tried a couple of times because I understand the fat finger problems now and then. After the second time I went to my desktop computer logged into eBay then paid with PayPal with no problem. This was my second purchase and I had problems with both. Prior to the update I had no problems...it's just been since the update.

I'm also using a key fob...don't know if that would make a difference...
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tflorb

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I tried to again pay and got the same result. I also tried to pay out of Safari.and got the same result. I went to my desktop and was able to pay with no problem. Is there a character limit on the password that is passed? I sure don't understand what's going on. I was able to pay before. BTW: my combined password length is 14