I’m Dissapointed

Search refinements not being held between search terms.

New mobile eBay for ipad does not retain your selected search results refinements between different search terms within the same session. Each time I change my search term I have to go back into the refinements to specify the sort order, category, etc... I certainly hope that this was just an oversight as it worked great on the old version.
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  • Rolf (Product Manager) June 04, 2012 17:04
    Hi Jessica Roslan-

    This was an oversight on our part. We are working to remedy this so that search refinements are kept when you would expect them to be.

    Thank you for your patience and letting us know this is important to you.

    Best regards,
    -Rolf, eBay for iPad product owner
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  • Since almost every time I use eBay I
    -Search other countries
    -Buy it now
    -View by lowest to highest shipping price
    Why do I have to go in and select these for every single search? Why not just keep my last selected buying options the same unless I want to change it, like it used to. It is very frustrating and a waste of time to have to change my preferences for every search.

    This reply was created from a merged topic originally titled
    Stop resetting my search options each time.
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  • I’m Annoyed
    Im not a huge fan of the new eBay iPad app. Try this, browse to a face category, set some refinements; category, filter results by time etc, search all countries, and so on. Hit done and you get the Liston results right? Yep. Ok so then what if you want to text search those results? Ie a brand or some kind of search criteria, when you do it his it clears the category and all other search refinements.
    I think this is a serious flaw in the new app as I search for many brands etc. I know you can select brand criteria. But sometimes brands are not listed for sellers and or sellers don't select the brand at all. If there is a fix or answer to this I'd love to know.

    The old eBay iPad app worked perfectly. This one is nice it fix the little problems.

    This reply was created from a merged topic originally titled
    Search clears refinements.
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  • When searching I have to reset the refine every time. Is there a way to set it and save it.

    This reply was created from a merged topic originally titled
    Search me, refine me, save me!.
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  • I’m Pissed!
    Worse is when filter doesn't show up as with my golf searches its hit or miss. If i put too much into my search it gives no filters. Put in less get filters but they may not help you narrow. Emails to mobile app link Cust svc infuriating with responses in form letters with suggestions like download a new app version. Duh? I have latest and it's design issue not based on current version. Ebay literally took away these options that existed. I tried calling and after long hold a friendly Indian accented voice politely informed me that customer service cannot help, they cannot forward complaints and they cannot do anything to help... But they politely thanked me for shopping ebay? What! Utter fail.
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  • It only helps a tiny bit because on my case as a golf equipment buyer if a manufacturer has a model with same name for several years like my titleist irons situations you cannot go briad. There are ap1 models that add 709 or 710 or 712 designating year. If i go broad I get hundreds of results that you cannot filter by year with. But then when I add that info its too specific and I get no useful "aspects". But here is the infuriating kicker! It worked before your last update? Why take it away?
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